Epic Revenue Cycle Instructional Designer

Emory Healthcare•Tucker, GA

14h•Remote

About The Position

The Epic Revenue Cycle Instructional Designer is responsible for the design, build, governance, and quality of enterprise Revenue Cycle training across Emory Healthcare. This role owns curriculum standards, training environments, and instructional quality, while providing oversight and coaching for Epic Revenue Cycle Credentialed Instructors. The position partners closely with Revenue Cycle Operations, Emory Digital, and Quality Assurance to ensure training accurately reflects real-world workflows and Epic system build.

Requirements

Bachelor's degree or equivalent healthcare experience
2+ years in instructional design, training, or QA; Epic Revenue Cycle experience
Epic Revenue Cycle certification preferred or required within 90 day timeframe of first available training

Nice To Haves

Advanced Excel skills for training analytics and reporting
Experience developing e-learning or video-based training
Experience with LMS tools and curriculum governance
Familiarity with learning effectiveness measurement models

Responsibilities

Own build, maintenance, and governance of Epic Revenue Cycle training environments.
Develop standardized curriculum including ILT, e-learning, reference guides, and upgrade education.
Ensure curriculum reflects approved workflows and system design.
Provide day-to-day guidance and coaching to Credentialed Instructors.
Observe training delivery and address gaps in facilitation or content accuracy.
Serve as escalation point for instructor workflow and content questions.
Partner with operational leaders to translate workflow changes into training content.
Collaborate with Emory Digital analysts to understand build decisions and training impacts.
Lead training impact assessment for Epic upgrades.
Partner with QA to analyze performance trends and implement targeted education.
Establish documentation, version control, and training standards.
Ensure consistency across hospital and professional Revenue Cycle teams.
Additional Duties as Assigned.