EPIC Resolute, Revenue Cycle Analyst II

Cleveland Clinic • Cleveland, OH

57d • Remote

About The Position

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Everyone at Cleveland Clinic is a caregiver. As part of our IT and cybersecurity team, you'll do more than explore and expand your discipline and skills - you'll impact patients everywhere by delivering world-class care. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing patients' lives. A caregiver in this role works remotely from 8:00 a.m. to 5:00 p.m.

Requirements

• Associate's degree in information technology, computer science or a related field and three years of IT experience in applications development and support, end-user training or an operational or financial role utilizing the systems or data generated by the systems supported by this position
• OR a High School Diploma/GED and five years of experience.
• OR a Bachelor's degree and one year of experience.
• Completion of ITIL Foundations certification within 6 months of start date

Nice To Haves

• Microsoft, CompTIA or equivalent certification
• Tech, Rev Cycle or healthcare background
• Prior experience/background in a Health application (serner, GE, etc.)
• Solution Architect experience

Responsibilities

• Complete routine support and designated project assignments.
• Provide input to develop solutions.
• Assist with project documentation, operational and business objectives, best technology capabilities, task level resource requirements, task plans and general communications.
• Develop process flow charts and report on project status.
• Support the development of information system requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees