Epic Analyst -Resolute Billing

University of Miami • Miami, FL

2d

About The Position

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Analyst-Resolute Billing. The Epic Analyst, Resolute Billing assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst-HIM facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Requirements

• Bachelor’s degree in relevant field
• Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization
• Epic certification in relevant field required
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to recognize, analyze, and solve a variety of problems
• Ability to lead, motivate, develop and train others
• Proficiency in computer software (i.e. Microsoft Office)
• Commitment to the University’s core values
• Any appropriate combination of relevant education, experience and/or certifications may be considered

Nice To Haves

• Understanding of duplicate patient management processes preferred

Responsibilities

• Serve s as a support contact for application end ‐ users
• Identifies issues and works to resolve them
• Designs, develops, implements, and maintains the application
• Supports all phases of testing and document workflow design
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow
• Provides day-to-day application support, evaluates and resolves service tickets, implement s requested application changes, and retrieves requested data promptly
• Collaborates with trainers on application changes and new features to develop documentation and training strategies
• Assists with analyzing the impact of information technology in clinical work processes
• Participates in on-call rotations and support
• Attends and participate s in applicable committees
• Maintains regular communication with team members and participates in weekly project team meetings
• Reviews the status of projects and issues on an ongoing basis with leadership
• Becomes knowledgeable about UHealth’s policies, procedures, and business operations
• Adheres to University and unit-level policies and procedures and safeguards University assets
• Providing oversight and leadership to Associate Epic Analysts on the team
• Implementing, building, and modifying the application
• Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
• Providing day-to-day application support and resolving application issues
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings

Benefits

• The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees