Epic Optime Analyst II
About The Position
The Epic Optime Systems Analyst II is responsible for configuring, documenting, testing, modifying, and maintaining Epic applications. The Epic Optime Systems Analyst II works with other analysts and operational counterparts to maintain continuity in process and in support of our integrated Epic electronic medical record. Epic Systems Analyst II positions actively participate in new system enhancement projects along with managing tickets and maintaining the system. Project work may be independent and or guided by more senior members of the Epic team, depending on complexity.
Requirements
- Strong aptitude for deep systems analysis, logic-based thinking, and structured problem-solving
- Confidence in decision-making, escalation, and cross-functional collaboration
- High attention to detail, with a preference for consistent and scalable solutions
- Ability to translate end-user needs into technical workflows and tools
- Clear, direct communication skills across technical and clinical stakeholders
- Motivated by continuous improvement and operational excellence
- Epic Optime Certification required (additional Epic certifications preferred)
- 2+ years required (4+ preferred) of hands-on experience in Epic Optime/ASC workflows
- Familiarity with build, implementation, and support of clinical and surgical operations
- Experience supporting process improvements, reporting, and credentialing workflows within surgical/procedural environments
- Strong background in healthcare operations and technology coordination
Nice To Haves
- Bachelor's Degree preferred
- Surgical/procedural workflow experience preferred
Responsibilities
- Serve as subject matter expert in ambulatory surgery/procedural workflows (GI, Pain, etc.) across all phases of care
- Manage and optimize case entry, case scheduling, preference cards, implants, inventory, and materials management
- Support and enhance components including grease boards, e-consents, Slicer Dicer, Workbench Reporting, workflow engine rules, menus, activities, navigators, and flowsheets
- Provide technical and operational support across 2-3 Epic modules
- Dedicate ~60% of time to operational support and quarterly system updates
- Dedicate ~20% of time to enhancements and project-based optimization
- Act as liaison between I&T and clinical operations to identify functional and technical improvement opportunities
- Investigate complex errors and coordinate detailed root-cause resolutions
- Document workflows and system tools with clarity and consistency
- Serve as subject matter expert in Epic Optime/ASC within cross-functional IT project teams
- Participate in release note review, testing, and execution for quarterly updates and system upgrades
- Provide after-hours on-call support on rotation
- Mentor Analyst I team members and support vendors on internal processes and technical practices
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Ambulatory Health Care Services
Number of Employees
1,001-5,000 employees
