Epic Go-Live Support Specialist - Clinical Support

ChristianaCare•Newark, DE

4d•$35•Onsite

About The Position

Earn Extra Money This Fall Supporting Clinical Teams During Epic Go-Live ChristianaCare is hiring Clinical Support At-The-Elbow (ATE) Specialists to assist caregivers during the transition to Epic Electronic Health Record System. This short-term role is ideal for clinical support professionals who enjoy helping others and thrive in fast-paced environments. What You’ll Do Provide real-time Epic navigation support to nurses, techs, CNAs, MAs, and other clinical staff. Assist with documentation workflows, order review, results viewing, patient movement, and worklist navigation. Help staff locate tools and complete workflow steps in Epic. Capture and escalate issues to the appropriate support teams. Reinforce training materials and best practices. Participate in shift huddles and collaborate with unit leadership. What You Bring Experience as an LPN, CNA/PCT, MA, Emergency Care Tech, or similar role. Experience using Epic in clinical care. Strong communication and customer service skills. Ability to stay attentive and responsive in busy clinical settings. Why This Role Is a Great Fit Seasonal income boost before the holidays A short-term assignment from September through November 2026 A supportive, team-based environment A strong résumé builder for future clinical or IT roles The position offers a flat hourly rate of $35.00. This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/ Christiana Hospital, Newark, Delaware. This 1,007-bed, 1.3-million-square-foot modern facility provides a level of care only available in large-scale teaching hospitals. Christiana Hospital includes Delaware's only Level-I Trauma center (as verified by the American College of Surgeons), which is prepared to handle the most extreme medical emergencies. In fact, it is the only Level-I Trauma center on the East Coast corridor between Baltimore and Philadelphia. Christiana Hospital has also been nationally recognized in U.S. News & World Report's Best Regional Hospitals rankings as #1 in Delaware and #3 in the Philadelphia metro area, plus High Performing in 9 Adult Procedures/Conditions Christiana Care Health System Website

Requirements

Experience as an LPN, CNA/PCT, MA, Emergency Care Tech, or similar role.
Experience using Epic in clinical care.
Strong communication and customer service skills.
Ability to stay attentive and responsive in busy clinical settings.

Responsibilities

Provide real-time Epic navigation support to nurses, techs, CNAs, MAs, and other clinical staff.
Assist with documentation workflows, order review, results viewing, patient movement, and worklist navigation.
Help staff locate tools and complete workflow steps in Epic.
Capture and escalate issues to the appropriate support teams.
Reinforce training materials and best practices.
Participate in shift huddles and collaborate with unit leadership.