Epic Credentialed Trainer

Inova • Falls Church, VA

4h • Hybrid

About The Position

Inova Epic Training is seeking a dedicated Epic Credentialed Trainer to join their team. This full-time, hybrid role involves providing classroom training to end users of assigned Epic applications, utilizing curriculum, lessons, and training materials developed by principal trainers. The trainer will administer proficiency assessments and evaluations, manage classroom logistics including setup, materials, supplies, and equipment, and collaborate with principal trainers to address end-user learning needs, remediate issues, and contribute to continuous quality improvement. Additionally, the role includes providing Epic "go-live" support activities and serving as a Command Center member for post-implementation end-user support during 24/7 operations. Inova is recognized as a national healthcare leader in safety, quality, and patient experience, and a top employer in the D.C. metro area and the nation, with over 26,000 team members.

Requirements

• Associate degree; or HS Diploma/GED and 2 years of relevant professional experience in addition to the minimum experience required
• Pass a credentialing test within the first 6 months of hire with a minimum score of 85 percent

Nice To Haves

• Previous clinical experience preferred.
• Previous lab experience preferred.
• Previous training experience preferred.

Responsibilities

• Serves as functional trainer on the assigned application including project history/scope and information about the specific workflows.
• Ensures student learning through the application of adult education strategies and training tips/tricks.
• Ensures the training environment is conducive to learning, which includes but is not limited to checking equipment prior to each class to verify it is in working order, distributing participant materials to each workstation prior to training start, and maintaining control of classroom during training.
• Distributes and encourages trainees to complete a written evaluation regarding the training experience and content.
• Inventories supplies on a regular basis and notifies the appropriate resource to replenish prior to immediate need.
• Collaborates with the principal trainers and involves build team analysts, informatics liaisons and others as needed to identify refinements, progress and solutions to identified problems with specific workflows and system updates.
• Participates in ongoing improvement discussions with principal trainers.
• Serves as a Command Center member being deployed, as needed, to provide end-user support during 24/7 operations for time necessary post-implementation.

Benefits

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees