Epic Cadence Support Analyst

Nationwide Children's Hospital • Columbus, OH

1d • Hybrid

About The Position

This position has remote flexibility. Candidates would be required to be onsite at a minimum of three times annually. Job Description Summary: Analyzes business needs, defines requirements, develops solutions, implements systems, and manages installed applications in support of the Business and Clinical applications. Maintains a thorough understanding of applications and databases in a complex client-server architecture. Job Description: Essential Functions: Provides systems analysis and support through customer service needs, system design, data queries, and reports. Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed. Utilizes support systems, helps in the development of these systems, maintains vendor relationships, and minimizes system outages. Applies project management principles, assists with complex projects involving cross-functional departments, including scope, development, reporting, and execution plan. Develops, implements, and maintains systems following policies and procedures, actively protects confidential information, conducts audits of systems and information, and maintains systems keeping resources secure.

Requirements

• Must be able to document process and changes and be able to present in power points this information at meetings.
• Demonstrated ability to lead a team, accept direction from leadership and act as a role model for professionalism.
• Demonstrates excellent communication skills, ability to communicate difficult or complex information for the purpose of education, or for influencing change.
• Demonstrates excellent organizational and multi-tasking skills.
• Ability to juggle multiple and quickly changing priorities.
• Ability to organize data and people.
• Ability to analyze data and act upon it.
• 2 years' experience providing systems analysis support, required.

Nice To Haves

• Experience in health care environments, preferred.

Responsibilities

• Provides systems analysis and support through customer service needs, system design, data queries, and reports.
• Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed.
• Utilizes support systems, helps in the development of these systems, maintains vendor relationships, and minimizes system outages.
• Applies project management principles, assists with complex projects involving cross-functional departments, including scope, development, reporting, and execution plan.
• Develops, implements, and maintains systems following policies and procedures, actively protects confidential information, conducts audits of systems and information, and maintains systems keeping resources secure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level