Epic Cadence Support Analyst

Nationwide Children's Hospital • Columbus, OH

1d • Hybrid

About The Position

Overview: This position has remote flexibility. Candidates would be required to be onsite at a minimum of three times annually. Job Description Summary: Analyzes business needs, defines requirements, develops solutions, implements systems, and manages installed applications in support of the Business and Clinical applications. Maintains a thorough understanding of applications and databases in a complex client-server architecture. Job Description: Essential Functions: Provides systems analysis and support through customer service needs, system design, data queries, and reports. Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed. Utilizes support systems, helps in the development of these systems, maintains vendor relationships, and minimizes system outages. Applies project management principles, assists with complex projects involving cross-functional departments, including scope, development, reporting, and execution plan. Develops, implements, and maintains systems following policies and procedures, actively protects confidential information, conducts audits of systems and information, and maintains systems keeping resources secure. "The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet" The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We’re 15,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children’s Hospital. A Place to Be Proud.

Requirements

• Must be able to document process and changes and be able to present in power points this information at meetings.
• Demonstrated ability to lead a team, accept direction from leadership and act as a role model for professionalism.
• Demonstrates excellent communication skills, ability to communicate difficult or complex information for the purpose of education, or for influencing change.
• Demonstrates excellent organizational and multi-tasking skills.
• Ability to juggle multiple and quickly changing priorities.
• Ability to organize data and people.
• Ability to analyze data and act upon it.
• 2 years' experience providing systems analysis support, required.
• Bachelor Degree in related Computer Science areas or equivalent experience, preferred.

Nice To Haves

• Experience in health care environments, preferred.

Responsibilities

• Provides systems analysis and support through customer service needs, system design, data queries, and reports.
• Provides effective user training, troubleshoots system issues, and performs systems maintenance as needed.
• Utilizes support systems, helps in the development of these systems, maintains vendor relationships, and minimizes system outages.
• Applies project management principles, assists with complex projects involving cross-functional departments, including scope, development, reporting, and execution plan.
• Develops, implements, and maintains systems following policies and procedures, actively protects confidential information, conducts audits of systems and information, and maintains systems keeping resources secure.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level