Serves as the primary Epic application contact for assigned modules with a focus on Revenue Cycle. Configures, supports, and optimizes Epic functionality to improve financial performance, ensure regulatory compliance, and support operational efficiency. Provides advanced support for Epic EDI transactions and revenue cycle workflows, including claims, remittances, eligibility, and claim status. Troubleshoots HIPAA transactions (837, 835, 270/271, 276/277, 278), monitors clearinghouse and payer responses, reconciles remittances, and partners with billing and coding teams to resolve issues and optimize reimbursement. Collaborates with revenue cycle stakeholders, IT, and external vendors to design, test, and enhance workflows; supports upgrades, payer implementations, interfaces, and denial root cause analysis. Independently drives system and process improvements to increase clean claim rates, reduce denials, and improve cash flow.
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Job Type
Full-time
Career Level
Mid Level