Epic MyChart Applications Analyst III - Epic: IT Hoag Clinic

Hoag • Newport Beach, CA

1d

About The Position

The Epic MyChart Application Analyst III is responsible for configuring, testing, implementing and supporting the clinical, financial, or administrative Epic modules within their area of support. Oversees practices and processes to ensure integrity, safety and availability of all data and applications as part of the organization’s systems. Responsible for planning and system development, project management, and application administration. Collaborates with key stakeholders, end users and other members of the business teams to optimize system configuration, function and access. Facilitates team discussions and completion of tasks that require multiple resources. Must be knowledgeable about the organization’s policies, procedures, and business operations. Evaluates problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities. Independently resolves the most complex, multi-function application errors and other system issues. Primary responsibility for the build and maintenance of various system dictionaries, profiles, tables and other configuration points. Identifies system enhancement requests and works with the team to implement as applicable. Independently manages the full lifecycle of medium to large optimizations. Coordinates with the vendor as appropriate. Tests the system, including any configurations, customizations and new releases, prior to production implementation. Works with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable. Leads or facilitates system design, validation or remediation sessions. Advanced understanding of how assigned application impacts other systems and works with integration teams to resolve complex data integration issues. Leads large projects and functions as a subject matter expert on complex, cross-functional projects. Provides guidance to level I and II analysts. Performs above functions with minimal oversight. Performs other duties as assigned.

Requirements

• High School Diploma or equivalent required.
• Minimum five (5) years’ experience working as an Epic MyChart Build Analyst or equivalent system as assigned.
• Proficient with Microsoft Office tools, including Word, Excel, PowerPoint, Visio, and Project.
• Expert EPIC MyChart Module build experience.
• Current driver’s license for local travel.
• Epic MyChart Certification

Nice To Haves

• Bachelor’s Degree in Computer Science, Information Systems or equivalent experience in a related field.
• Five (5) or more years’ experience with application, module or equivalent system as assigned, including experience working in a health care environment department, preferably in an integrated health system environment.
• Payroll Department only: Experience with Kronos Software applications required.
• Additional Certification in Epic Welcome

Responsibilities

• Configuring, testing, implementing and supporting the clinical, financial, or administrative Epic modules
• Overseeing practices and processes to ensure integrity, safety and availability of all data and applications
• Planning and system development, project management, and application administration
• Collaborating with key stakeholders, end users and other members of the business teams to optimize system configuration, function and access
• Facilitating team discussions and completion of tasks that require multiple resources
• Evaluating problem tickets and service requests, customer requests for system changes, data retrieval requests, system performance problems and optimization opportunities, and participate in the timely resolution of these activities
• Independently resolving the most complex, multi-function application errors and other system issues
• Primary responsibility for the build and maintenance of various system dictionaries, profiles, tables and other configuration points
• Identifying system enhancement requests and works with the team to implement as applicable
• Independently managing the full lifecycle of medium to large optimizations
• Coordinating with the vendor as appropriate
• Testing the system, including any configurations, customizations and new releases, prior to production implementation
• Working with end-users to assist with the design and testing of system reports and communicate changes to end users and other staff as applicable
• Leading or facilitates system design, validation or remediation sessions
• Advanced understanding of how assigned application impacts other systems and works with integration teams to resolve complex data integration issues
• Leading large projects and functions as a subject matter expert on complex, cross-functional projects
• Providing guidance to level I and II analysts
• Performing other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED