About The Position

Let your passion drive you to a career in healthcare. We are seeking an Environmental Services / Custodial Operations Manager 2 for UNC Nash Hospital in Rocky Mount, NC. Nash UNC Hospital is a 345 bed hospital about one hour from Raleigh, that includes some off-site buildings. This is a Second Shift role (1:30pm to 11:30pm), conveniently located off of I-95, this position will suppot the director in overseeing the EVS operation campus wide. The successful candidate will have experience in healthcare EVS and linen distribution. This role will oversee a team of 50 supporting 6 sites at this facility, which is a non-union environment. Prior Environmental Services/ housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. The successful candidate will have experience with bed tracking, patient satisfaction, and possess strong computer skills. Sodexo is seeking a true self-starter who can lead a team under minimal supervision. This position functions as part of a team of Environmental Service Managers reporting to the General Manager. Preferred candidates will have experience in Environmental Services healthcare.

Requirements

  • have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery
  • have customer service and/or guest satisfaction skills in a health care or hospitality setting
  • possess strong leadership skills and has the ability to work independently to drive programs and initiatives
  • monitor compliance and reach project target dates of completion
  • has experience effectively managing projects within agreed upon timelines
  • are results and safety driven
  • are proficient with computers and other technology as needed for the position
  • Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Nice To Haves

  • Preferred candidates will have experience in Environmental Services healthcare.

Responsibilities

  • Driving Patient Satisfaction Scores and attaining KPI results monthly, quarterly and Yearly
  • Provide a clean and safe environment for patients, visitors and staff for all areas of the operation.
  • Works closely with the Infectious Control department. OR and other departments of the facility
  • A strong focus on department initiatives
  • Responsible for driving client satisfaction
  • Is seen as a leader and can drive projects and initiatives through sound strategic methodology
  • Effectively manage the Unit Operating System
  • Support an inclusive workforce.

Benefits

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
  • More extensive information is provided to new employees upon hire.
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