2 - NY HELPS

State of New York•Albany, NY

26d•$53,764 - $85,138•Hybrid

About The Position

The primary duties of this position consist of information management activities to support statewide environmental permitting, which include assisting regional staff using the Department's permit application and facility databases and analyst tools; providing quality control/quality assurance assistance and metrics for permit application information; diagnosing, testing and working with technology staff to resolve software bugs; and developing content and guidance for permitting business processes. Additional duties may include support for the analysis, development, and testing of a new permit information system, and other data quality and information management initiatives. Essential Functions: Commitment to data quality and data standards. Ability to learn, or experience with, DEP's software and general experience or ability to learn GIS, Drupal (website), filenet (document management), ITSM (IT request system). Commitment to maintaining a culture of support and courtesy. Ability to organize and manage complex, long-term projects such as software enhancement projects that require problem diagnosis, solution proposal, testing, feedback and refinement. Ability to work collaboratively on a team with differing views from various program areas and regions. Ability to be flexible and responsive to executive information requests and to resolve regional problems under pressure. Ability to prioritize issues to respond in a timely manner. Ability to organize and follow-up on a large volume of small tasks and issues with regional staff and/or Office of Information and Technology Services (OITS) to ensure resolution. Ability to initiate and develop procedures and tools to enhance and improve workflows and work products. Ability to learn new software systems and tools. Ability to problem solve.

Requirements

Four years of experience in a position where you have responsibility for the following: development and implementation of program policies and procedures; preparing and interpreting rules and regulations; development, preparation, and management of procurement (solicitation) documents, contracts, or grants; providing non-engineering technical assistance and information to consultants, public officials, and facility managers; collecting data, reviewing alternatives, performing qualitative or quantitative policy analyses; writing technical or programmatic reports; developing, implementing, analyzing, and evaluating programs; developing and implementing expenditure plans, procuring external funding sources, collecting and forecasting the impact of funding or organizational change efforts; assisting with the development of environmental public information campaigns.
An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
Five years of experience in a position where you have responsibility for the following: development and implementation of program policies and procedures; preparing and interpreting rules and regulations; development, preparation, and management of procurement (solicitation) documents, contracts, or grants; providing non-engineering technical assistance and information to consultants, public officials, and facility managers; collecting data, reviewing alternatives, performing qualitative or quantitative policy analyses; writing technical or programmatic reports; developing, implementing, analyzing, and evaluating programs; developing and implementing expenditure plans, procuring external funding sources, collecting and forecasting the impact of funding or organizational change efforts; assisting with the development of environmental public information campaigns.
An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.
Six years of experience in a position where you have responsibility for the following: development and implementation of program policies and procedures; preparing and interpreting rules and regulations; development, preparation, and management of procurement (solicitation) documents, contracts, or grants; providing non-engineering technical assistance and information to consultants, public officials, and facility managers; collecting data, reviewing alternatives, performing qualitative or quantitative policy analyses; writing technical or programmatic reports; developing, implementing, analyzing, and evaluating programs; developing and implementing expenditure plans, procuring external funding sources, collecting and forecasting the impact of funding or organizational change efforts; assisting with the development of environmental public information campaigns.
An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience.

Nice To Haves

Demonstrated project management experience.
Completion of environmental/natural science coursework.

Responsibilities

assisting regional staff using the Department's permit application and facility databases and analyst tools
providing quality control/quality assurance assistance and metrics for permit application information
diagnosing, testing and working with technology staff to resolve software bugs
developing content and guidance for permitting business processes
support for the analysis, development, and testing of a new permit information system, and other data quality and information management initiatives
Commitment to data quality and data standards
Ability to learn, or experience with, DEP's software and general experience or ability to learn GIS, Drupal (website), filenet (document management), ITSM (IT request system)
Commitment to maintaining a culture of support and courtesy
Ability to organize and manage complex, long-term projects such as software enhancement projects that require problem diagnosis, solution proposal, testing, feedback and refinement
Ability to work collaboratively on a team with differing views from various program areas and regions
Ability to be flexible and responsive to executive information requests and to resolve regional problems under pressure
Ability to prioritize issues to respond in a timely manner
Ability to organize and follow-up on a large volume of small tasks and issues with regional staff and/or Office of Information and Technology Services (OITS) to ensure resolution
Ability to initiate and develop procedures and tools to enhance and improve workflows and work products
Ability to learn new software systems and tools
Ability to problem solve