Program Specialist 2

State of MontanaHelena, MT
17h

About The Position

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you! The Director’s Office provides critical support to the department’s executive team through communications, financial services, legal services, and human resources. The landscape of corrections is constantly evolving, and this team is at the forefront of managing this change on behalf of Montana citizens. Join us today! The Program Specialist works within the Office of Innovation, serving as Co-Lead of the Compass Project and functions as the primary point of contact for Compass change requests. The Compass Project is the new offender management system acquired by the DOC. The project began in January 2025 and expects to go live for end users in February 2027. This role will assist in the daily meetings with the vendor and subject matter experts to ensure that this new system captures the business needs across the Agency. In addition, the Program Specialist will support project planning and implementation activities and provide input on Compass change control and implementation budgets by acting as a business analyst for the change requests in the future. This role works closely with internal and external partners to analyze business needs, manage system change requests from initiation through implementation, and ensure effective rollout of Compass enhancements. The position also serves as the lead Compass trainer for DOC, requiring statewide travel and coordination of trainers across the department. Responsibilities include overseeing training development and delivery, coordinating with on-site trainers, managing administrative aspects of the project related to training and change requests, and ensuring staff readiness following system updates. The Program Specialist collaborates with program partners, the policy unit, and subject matter experts to ensure Compass system functionality aligns with program requirements and that policies accurately reflect the Compass program.

Requirements

  • Bachelor’s degree
  • 2 years of related experience
  • Alternative combinations of education and experience will be considered on a case-by-case basis

Responsibilities

  • Co-Lead of the Compass Project
  • Primary point of contact for Compass change requests
  • Assist in daily meetings with the vendor and subject matter experts
  • Support project planning and implementation activities
  • Provide input on Compass change control and implementation budgets
  • Act as a business analyst for the change requests
  • Manage system change requests from initiation through implementation
  • Ensure effective rollout of Compass enhancements
  • Lead Compass trainer for DOC
  • Oversee training development and delivery
  • Coordinate with on-site trainers
  • Manage administrative aspects of the project related to training and change requests
  • Ensure staff readiness following system updates
  • Collaborate with program partners, the policy unit, and subject matter experts to ensure Compass system functionality aligns with program requirements and that policies accurately reflect the Compass program

Benefits

  • Your service is rewarded with competitive compensation and generous State of Montana Benefits.
  • State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.
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