Entry Level Service Advisor/ Service Assistant Fairfield, Ohio

JEFF WYLER AUTOMOTIVE FAMILYFairfield, OH
5dOnsite

About The Position

Jeff Wyler Kia of Fairfield is "Now Hiring" an Entry Level Service Advisor/ Service Assistant! Jeff Wyler Kia of Fairfield is seeking a motivated, customer-focused Entry-Level Service Advisor / Service Assistant to join our growing service team. This role is ideal for individuals looking to start a career in the automotive industry with opportunities for advancement into a full Service Advisor position. As the first point of contact for our service customers, you will play a key role in delivering an exceptional dealership experience while supporting our Service Advisors and technicians. This entry-level role is designed as a stepping stone to becoming a Full Service Advisor. We are committed to promoting from within and providing the tools and mentorship needed for long-term success within the Jeff Wyler Automotive Family.

Requirements

  • High school diploma or GED required
  • Strong communication and interpersonal skills
  • Professional appearance and positive attitude
  • Basic computer skills and ability to learn dealership management software
  • Strong attention to detail and organizational skills
  • Ability to work in a fast-paced team environment
  • Valid driver’s license with clean driving record

Nice To Haves

  • Automotive experience is a plus, but not required — we will train the right candidate.

Responsibilities

  • Greet customers promptly and professionally upon arrival
  • Assist with check-in and check-out procedures
  • Schedule service appointments via phone and online systems
  • Communicate basic service recommendations and maintenance needs
  • Prepare repair orders and maintain accurate documentation
  • Provide status updates to customers throughout the service process
  • Coordinate with technicians and parts department to ensure timely completion
  • Process payments and explain invoices clearly and accurately
  • Maintain a clean, organized, and customer-friendly service area
  • Support Service Advisors with daily administrative tasks
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