Entry Level Service Advisor/ Service Assistant Fairfield, Ohio
About The Position
Jeff Wyler Kia of Fairfield is "Now Hiring" an Entry Level Service Advisor/ Service Assistant! Jeff Wyler Kia of Fairfield is seeking a motivated, customer-focused Entry-Level Service Advisor / Service Assistant to join our growing service team. This role is ideal for individuals looking to start a career in the automotive industry with opportunities for advancement into a full Service Advisor position. As the first point of contact for our service customers, you will play a key role in delivering an exceptional dealership experience while supporting our Service Advisors and technicians. This entry-level role is designed as a stepping stone to becoming a Full Service Advisor. We are committed to promoting from within and providing the tools and mentorship needed for long-term success within the Jeff Wyler Automotive Family.
Requirements
- High school diploma or GED required
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Basic computer skills and ability to learn dealership management software
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced team environment
- Valid driver’s license with clean driving record
Nice To Haves
- Automotive experience is a plus, but not required — we will train the right candidate.
Responsibilities
- Greet customers promptly and professionally upon arrival
- Assist with check-in and check-out procedures
- Schedule service appointments via phone and online systems
- Communicate basic service recommendations and maintenance needs
- Prepare repair orders and maintain accurate documentation
- Provide status updates to customers throughout the service process
- Coordinate with technicians and parts department to ensure timely completion
- Process payments and explain invoices clearly and accurately
- Maintain a clean, organized, and customer-friendly service area
- Support Service Advisors with daily administrative tasks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
