Entry-Level Customer Service Representative – Immediate Hire

New Catalystorporated • Louisville, KY

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About The Position

We are a fast-growing event marketing and nonprofit fundraising company in Louisville, KY , currently hiring Entry-Level Customer Service Representatives for an immediate start . This role is ideal for individuals who enjoy working with people, thrive in high-energy event environments , and are eager to build a long-term career in customer service, event marketing, community outreach, and nonprofit fundraising . No experience required. We provide paid training, hands-on mentorship, and real-world experience through live events, promotional campaigns, and nonprofit initiatives.

Requirements

• Outgoing, approachable, and confident communicator
• Comfortable interacting with the public in face-to-face customer service roles
• Coachable, positive attitude, and eager to learn new skills
• Team-oriented with a strong work ethic
• Reliable, professional, and available for an immediate start

Nice To Haves

• Previous experience in customer service, retail, hospitality, sales, events, promotions, or fundraising is a plus—but not required

Responsibilities

• Engage with the public at live events, fundraising campaigns, and community outreach programs
• Deliver friendly, professional customer service to attendees, donors, and supporters
• Communicate nonprofit missions, fundraising goals, and campaign messaging clearly and confidently
• Answer questions accurately while representing partner organizations with integrity
• Assist with event setup, breakdown, logistics, and on-site coordination
• Build and maintain positive relationships with community members and nonprofit partners
• Maintain a high-energy, welcoming, and professional presence at all events

Benefits

• Immediate hire opportunities with full-time hours
• Paid training and ongoing professional development
• Competitive weekly pay plus performance-based bonuses
• Full benefits package , including Medical, Dental, and Vision
• Clear career advancement paths into leadership, event management, and account-level roles
• Supportive, energetic, team-driven workplace culture
• Opportunities to work with well-known nonprofit and charitable organizations

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed