Entry-Level Customer Service Representative

Sparkbit 360 • Los Angeles, CA

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About The Position

At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences. Position Overview We are searching for a friendly and dependable Entry-Level Customer Service Representative to join our Los Angeles team. This role involves assisting customers, answering inquiries, and supporting daily service operations.

Requirements

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, patient, and customer-focused attitude.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills (email, office software, data entry).

Responsibilities

• Respond to incoming customer inquiries via phone, email, or in-person.
• Provide accurate information regarding company services and policies.
• Resolve basic customer concerns promptly and professionally.
• Maintain organized customer records and documentation.
• Follow established procedures to ensure consistent service quality.
• Coordinate with internal teams to address client needs and requests.
• Support general administrative and service-related tasks as needed.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Paid training and career advancement opportunities
• Supportive and collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED