Entry Level Customer Service Assistant

GG Media • Fort Worth, TX

7d • $47,000 - $51,000 • Onsite

About The Position

The Entry Level Customer Service Assistant will support daily customer interactions, ensuring clients receive high-quality assistance and timely solutions. This role is ideal for individuals looking to begin a professional career in customer relations while developing strong communication, problem-solving, and organizational skills. You will play an essential role in maintaining exceptional service standards and promoting a positive experience for every customer.

Requirements

• Strong communication and active listening skills.
• Professional attitude with the ability to handle customer interactions confidently and respectfully.
• Strong organization and multitasking abilities.
• Problem-solving mindset and willingness to learn new skills.
• Ability to work effectively both independently and within a team.
• Must be legally authorized to work in the United States.

Responsibilities

• Assist customers by responding to inquiries, providing information, and offering solutions in a professional manner.
• Maintain accurate records of customer communications, service requests, and follow-up actions.
• Collaborate with internal teams to ensure timely resolution of customer needs.
• Support administrative tasks such as scheduling, data entry, and documentation.
• Contribute to a client-focused environment by upholding company service protocols and communication guidelines.
• Identify opportunities to improve service processes and enhance customer satisfaction.

Benefits

• Competitive annual salary of $47,000 – $51,000.
• Clear growth and advancement opportunities within GG Media.
• Skill-building experience in customer relations, communication, and operations.
• Supportive and professional work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed