Entry Level Customer Service Assistant

Alphabe Insight IncRochester, NY
14h$42,000 - $45,000

About The Position

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our Rochester team. This role is ideal for individuals looking to develop professional skills in a structured, fast-paced environment while contributing directly to client satisfaction and operational excellence. You will serve as a key point of contact, ensuring smooth communication and high-quality service standards.

Requirements

  • Strong verbal and written communication skills
  • Excellent organizational and time-management abilities
  • Professional attitude with a customer-focused mindset
  • Ability to work effectively in a team-oriented environment
  • Attention to detail and problem-solving skills
  • Willingness to learn and grow within the company

Responsibilities

  • Provide professional and courteous support to clients and internal teams
  • Assist with handling customer inquiries and service requests efficiently
  • Maintain accurate records and documentation of interactions
  • Coordinate with team members to ensure timely resolution of requests
  • Support daily administrative and service-related tasks
  • Uphold company standards for communication and service quality

Benefits

  • Competitive salary ranging from $42,000 to $45,000 annually
  • Clear growth opportunities and career development paths
  • Ongoing training and skill-building support
  • Professional and supportive work environment
  • Stable full-time position with long-term potential
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