Entry Level Customer Service Assistant

Alphabe Insight IncNashville, TN
10h$41,000 - $44,000

About The Position

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to join our growing team in Nashville, TN. This role is ideal for individuals looking to launch a professional career in customer relations within a structured and growth-driven organization. The successful candidate will play a key role in ensuring positive customer experiences while supporting internal operations and communication processes.

Requirements

  • Strong verbal and written communication skills
  • Professional demeanor with a customer-focused mindset
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong organizational and time-management abilities
  • Basic computer proficiency and willingness to learn internal systems
  • Reliable, detail-oriented, and eager to grow professionally

Responsibilities

  • Serve as a primary point of contact for customer inquiries via phone, email, and internal systems
  • Provide accurate information and timely assistance to clients and internal teams
  • Maintain and update customer records with precision and confidentiality
  • Assist in resolving customer concerns in a professional and solution-oriented manner
  • Support daily administrative and operational tasks related to customer service
  • Collaborate with team members to improve service efficiency and customer satisfaction

Benefits

  • Competitive salary ranging from $41,000 to $44,000 annually
  • Clear growth opportunities and structured career advancement paths
  • Ongoing training and skill development programs
  • Supportive and professional work environment
  • Stable full-time position with long-term potential
  • Opportunity to build valuable customer service and business skills
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