Entry Level Customer Service Assistant

Alphabe Insight IncLawrence, MA
1d$41,000 - $44,000

About The Position

We are seeking a motivated and detail-oriented Entry Level Customer Service Assistant to support our customer operations and contribute to a positive client experience. This role is ideal for individuals looking to begin their career in a professional business environment while developing valuable communication and customer service skills.

Requirements

  • Strong verbal and written communication skills
  • Professional attitude with a customer-focused mindset
  • Ability to multitask and manage time effectively
  • Attention to detail and problem-solving skills
  • Willingness to learn and grow within a team environment
  • Basic computer skills and comfort working with internal systems

Responsibilities

  • Assist customers by providing accurate information and prompt support
  • Handle inquiries and requests in a professional and courteous manner
  • Maintain organized records and customer documentation
  • Support internal teams with administrative and customer-related tasks
  • Ensure a high level of service quality and customer satisfaction
  • Follow company procedures and service standards consistently

Benefits

  • Competitive salary ($41,000 – $44,000 per year)
  • Growth opportunities within a stable and expanding company
  • Skill development and hands-on professional training
  • Supportive team-oriented work environment
  • Full-time, entry-level position with long-term potential
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