Extended Season Entertainment Ambassador Ages 16+

All Career•Louisville, KY

1d•Onsite

About The Position

Entertainment Ambassadors work to help create memories through entertainment experiences that will last a lifetime for our guests. Each team member will show professionalism and self-motivation. Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Requirements

Positive attitude
Neat, clean, and professional appearance at all times.
Professional and kind demeanor
Self-motivation and disciplined
Work outdoors (standing and walking) for extended periods of time in extreme weather conditions.
Frequently ascend/descend stairs.
Relay information when needed
Anticipate needs before, during and after shows for entertainers and audience.
Frequent bending over to pick up and/or sweep trash.
Frequently, concisely, and accurately communicate with guests and other employees
Punctuality and ability to consistently report for all scheduled shifts.
Flexible availability during the operating season.
Follow direction with little monitoring
Maintain strict confidentiality and judgment regarding privileged information with entertainment
Must be able to get along with other employees and resolve conflict

Nice To Haves

Background in guest service, front facing position
Have a background in Entertainment and/or Theater
A desire to learn about theater/entertainment

Responsibilities

Maintain a neat, clean, and professional appearance at all times by following Kentucky Kingdom’s grooming and apparel guidelines.
Enforce Park policies.
Follow daily plan for activities and activations for entertainment
Interact with guests in a friendly manner.
Help to maintain performance venues cleanliness and appearance
Open and close performance venues as part of the team
Handle and help with walking Characters in the park and following character protocol
Keep work area clean.
Follow all departmental SOPs.
Have a basic knowledge of the park and park-wide SOPs to assist guests as necessary.
Ability to use appropriate radio communication, including codes, accurately and efficiently.
Ability to perform job efficiently.
Ability to communicate in a clear and effective manner.
Ability to enforce park policies and interact with all guests in a positive and friendly manner.
Ability to comfortably interact with all guests, especially children and families.
Ability to assist costume performer for up to 30 minutes at a time and withstand extreme heat.
Be prepared to greet all guests in an engaging, friendly way
Be receptive to cross training for different job functions within the department