Enterprise Voice Engineer II

Isys Technologies

10d•Onsite

About The Position

I2X Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national security, cyber security, or cutting-edge engineering applications, I2X is ready to offer you the chance to make a real-world impact in your field and for your country. We provide long-term growth and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers. I2X Technologies is seeking an Enterprise Voice Engineer II to support ongoing activities for a customer in Pacific Ford Island, Hawaii. This position will be on-site and will require an active Secret Clearance. Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure. Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals. Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts. Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles. Analyze and configure Cisco or Juniper routing and switching devices. Support distributed firewall infrastructure. Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IP telephony network. Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows. Analyze and resolve remote site registration, signaling and media problems. Configure route plans, route lists, device profiles, calling search spaces, and route partitions. Validate change requests and ensure accuracy. Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules. Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.

Requirements

Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement.
Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server.
Expertise in SIP internetworking signaling and call flow.
Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations.
Currently possess an active Secret security clearance.
Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience.
US Citizenship is required.
Active Secret clearance is required.

Nice To Haves

Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches.
Experience with Oracle SBCs and other voice media gateway appliances.
Experience supporting distributed firewall infrastructure.
Experience creating/supporting IPSec MPLS VPN infrastructure
Experience implementing and supporting BGP routing protocols
Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.).
Familiarity with IPSec implementation and troubleshooting.

Responsibilities

Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure.
Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network.
Must be organized, document oriented, possess skills in diagramming, and understand WAN principals.
Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts.
Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles.
Analyze and configure Cisco or Juniper routing and switching devices.
Support distributed firewall infrastructure.
Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IP telephony network.
Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows.
Analyze and resolve remote site registration, signaling and media problems.
Configure route plans, route lists, device profiles, calling search spaces, and route partitions.
Validate change requests and ensure accuracy.
Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules.
Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules.