Enterprise Technology, Vendor Manager

Fidelity Investments • Boston, MA

1d • $89,000 - $180,000 • Hybrid

About The Position

The Role We are looking for an Enterprise Technology (ET), Vendor Manager who will be a member of the ET Vendor Management team and will lead a portfolio of medium complexity technology vendors across ET. This role requires a strong focus on vendor risk, vendor performance and impacting overall financial benefit to the firm. You will collaborate with Business partners across multiple functional areas to support the vendor technology strategy across the organization. You will lead performance oversight to ensure our external vendors are accountable through contract compliance. The primary vendors/vendor segment this role will focus on will be aligned to technologies they will be supporting across their ET clients. The Value You Deliver: · Provide oversight to a portfolio of vendors with strategic complexity. · Lead all aspects of, measure, and report vendor performance relative to contracted expectations, including Service Level Agreements, drive improvement and accountability with the vendors. · Seek out and implement cost reduction opportunities across your portfolio · Support funding processes: including purchase order creation & tracking, reporting and associated governance reviews. · Significant focus on vendor risk, including proactive risk mitigation measures and collaborating with enterprise risk functions. · Maintain deep knowledge of the relationship’s overall risk profile and drive resolution of risk-related events. · Building positive partnerships across Procurement, Risk & Finance. · Develop full understanding of active contracts and ensure vendor and Fidelity are adhering to contract terms. · Participate in Procurement related activities, including market scans, RFPs, RFXs, contract and vendor negotiations; coordinate activities to ensure progress, approvals & timely completion. · Coordinate and drive Business Review meetings with vendors as appropriate. · Complete responsibilities & compliance regarding the Enterprise Vendor Management policy. · Provides analysis and makes recommendations for problem resolution complex problems/issues. · Maintain/Produce? recurring dashboards and/or scorecards to internal and external partners. The Team Our team mission is to safeguard our organization's technology by proactively identifying, assessing, and mitigating risks. We strive to ensure the integrity, confidentiality, and availability of our systems and data through continuous monitoring, innovative solutions, and collaborative efforts. Our commitment is to foster a secure and resilient environment that supports the organization's strategic goals and empowers our stakeholders to operate with confidence. The ET Vendor Management office is part of the Fidelity Technology Strategy & Planning organization. FTS&P’s mission is to provide consistent, strategic, and transparent technology management that enables Fidelity Technology to create the platforms and capabilities that deliver value to our customers, clients and associates. The base salary range for this position is $89,000-$180,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please consult with your recruiter for the specific expectations for this position.

Requirements

• Bachelor’s degree required or equivalent (and relevant) experience.
• 5-7 years of work experience in Vendor Management, Procurement or Risk related roles.
• Extensive Fidelity expertise and work experience interacting with all levels of the organization.
• You are an excellent communicator and have strong facilitation, influencing skills and negotiating skills, with strong executive presence.
• Proven ability to independently drive and lead all aspects of vendor engagements with minimal oversight.
• You are organized and can lead multiple projects or activities simultaneously and deliver results in an accurate and timely manner.
• Proven ability to cultivate and improve partnerships with peers, leaders, vendors and other partners.
• You have a strong background or experience with Vendor Management and Procurement processes.
• You are eager to join a growing team that focuses on establishing processes, innovative solutions and standards across a dynamic organization.

Responsibilities

• Provide oversight to a portfolio of vendors with strategic complexity.
• Lead all aspects of, measure, and report vendor performance relative to contracted expectations, including Service Level Agreements, drive improvement and accountability with the vendors.
• Seek out and implement cost reduction opportunities across your portfolio
• Support funding processes: including purchase order creation & tracking, reporting and associated governance reviews.
• Significant focus on vendor risk, including proactive risk mitigation measures and collaborating with enterprise risk functions.
• Maintain deep knowledge of the relationship’s overall risk profile and drive resolution of risk-related events.
• Building positive partnerships across Procurement, Risk & Finance.
• Develop full understanding of active contracts and ensure vendor and Fidelity are adhering to contract terms.
• Participate in Procurement related activities, including market scans, RFPs, RFXs, contract and vendor negotiations; coordinate activities to ensure progress, approvals & timely completion.
• Coordinate and drive Business Review meetings with vendors as appropriate.
• Complete responsibilities & compliance regarding the Enterprise Vendor Management policy.
• Provides analysis and makes recommendations for problem resolution complex problems/issues.
• Maintain/Produce? recurring dashboards and/or scorecards to internal and external partners.

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level