Enterprise Systems Analyst/Programmer

PeopleAdmin•Lincoln, NE

About The Position

Essential Functions Monitor and maintain enterprise application systems, including but not limited to the suite of Ellucian products: Colleague, Self-Service, Ethos, Intelligent Learning Platform ( ILP ), and Experience. Evaluate, implement, and maintain data and application integration between Colleague and supplementary systems. Troubleshoot, analyze, and resolve enterprise application system issues. Manage user security for Colleague and other enterprise application systems, including designing, documenting, and granting security roles and permissions. Assist the IT team members and divisions throughout the College in effectively pulling and reporting on Colleague ERP data. Evaluate and support Colleague programming needs using Envision and other relevant programming languages. Respond to and maintain assigned service requests in the Help Desk ticketing system. Create and maintain technical documentation, procedures, and best practice guidelines. Collaborate with end users to analyze, document, and resolve functional and operational challenges. Provide systems analysis to ensure effective use of enterprise application systems. Facilitate technical sessions with Ellucian professional services and other third-party consultants. Coordinate and assist system maintenance activities, including backups and system clones. Review, evaluate, and support the implementation of software patches and updates in a timely manner. Track assigned tasks and projects to ensure they are completed in a timely manner. Act as a liaison between users of various technology systems and technical teams. Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Requirements

Associate’s degree (A.A.S.) from a two-year college or technical school in Information Technology, Programming, Computer Technology, Business, or a related field of study.
Two (2) years of work experience in Computer Programming/Analysis, Database Administration.
A Bachelor’s Degree in Information Technology, Programming, Computer Technology, Mathematics, Science, Business, Psychology, Statistics, or a related field of study will substitute for up to one (1) year of required work experience.

Responsibilities

Monitor and maintain enterprise application systems, including but not limited to the suite of Ellucian products: Colleague, Self-Service, Ethos, Intelligent Learning Platform ( ILP ), and Experience.
Evaluate, implement, and maintain data and application integration between Colleague and supplementary systems.
Troubleshoot, analyze, and resolve enterprise application system issues.
Manage user security for Colleague and other enterprise application systems, including designing, documenting, and granting security roles and permissions.
Assist the IT team members and divisions throughout the College in effectively pulling and reporting on Colleague ERP data.
Evaluate and support Colleague programming needs using Envision and other relevant programming languages.
Respond to and maintain assigned service requests in the Help Desk ticketing system.
Create and maintain technical documentation, procedures, and best practice guidelines.
Collaborate with end users to analyze, document, and resolve functional and operational challenges.
Provide systems analysis to ensure effective use of enterprise application systems.
Facilitate technical sessions with Ellucian professional services and other third-party consultants.
Coordinate and assist system maintenance activities, including backups and system clones.
Review, evaluate, and support the implementation of software patches and updates in a timely manner.
Track assigned tasks and projects to ensure they are completed in a timely manner.
Act as a liaison between users of various technology systems and technical teams.
Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute.
Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment.
Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.