Enterprise Systems Administrator

Connecticut College•New London, CT

41d•$64,000 - $75,000•Hybrid

About The Position

The Enterprise Systems Administrator plays a key role in supporting and maintaining the institution's enterprise applications, with a strong focus on the ERP system. This is an excellent opportunity for someone early in their career who enjoys learning new software quickly, solving problems, and working independently. The role provides hands-on experience with enterprise systems, software upgrades, and technical administration, while offering room to grow into a deeper technical specialization. The position is part of the Enterprise Systems team and reports directly to the Technical Lead of Enterprise Applications. Library & Information Technology (L&IT) at Connecticut College, combines the best of libraries and technology services into one dynamic team. This innovative merger offers students, faculty, and staff a treasure trove of resources and services to support study, research, scholarship, and learning. We proudly engage with local and national consortia, including Educause, NERCOMP, the Consortium of Liberal Arts Colleges (CLAC), SIGUCCS, the Oberlin Group, and the Boston Library Consortium. If you're looking for a workplace that values people, innovation, collaboration, and the occasional coffee-fueled brainstorming session, then Conn College is the place for you. Join us, and be part of a community where you can work hard, laugh often, and make a meaningful impact.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent combination of education and practical experience.
Strong aptitude for learning new software applications and technical skills quickly.
Ability to work independently, prioritize tasks, and follow through on commitments.
Strong problem-solving and analytical skills.
Good communication skills and the ability to collaborate with both technical staff and business users.

Nice To Haves

Familiarity with enterprise applications, databases, or ERP systems is helpful.

Responsibilities

Coordinate and schedule system upgrades, working with business areas to minimize disruption.
When appropriate, apply upgrades and maintenance processes under the guidance of senior staff
Manage account administration, security roles, and user permissions, within campus enterprise systems.
Monitor system performance and assist with troubleshooting issues.
Provide first-level technical support for users and escalate issues when needed.
Document upgrade steps, testing results, and technical procedures.
Participate in testing and validation of upgrades before deployment.
Contribute to projects that enhance enterprise applications and business processes.
Gain experience with additional third-party systems and integrations.
Engage in professional development by learning and using new software and tools, and by attending training sessions, seminars, and conferences.
As appropriate, participate in the life of the College by attending campus events such as L&IT speakers and events, athletic events, gallery openings, arts performances, student exhibits, and other signature experiences.