Enterprise Systems Administrator

Yuma Union DistrictYuma, AZ
53d

About The Position

The Enterprise Systems Administrator provides support to ensure the efficient operation of enterprise systems; and solves enterprise systems related problems. This position supports Yuma Union High School District #70 and Yuma Elementary School District #1.

Requirements

  • Bachelor's Degree
  • 2-years of experience providing information technology support.
  • A combination of experience and education, including industry certifications, may be substituted for education and experience requirements.
  • Valid driver's license
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills with a proven ability to collaborate with a team and establish effective working relationships.
  • Excellent analytical and problem-solving skills.
  • Extensive knowledge of technology systems and support methods.
  • Excellent organizational skills and attention to detail, with the ability to create plans and schedule activities to complete assigned work.
  • Proficient with or able to quickly learn systems and support practices.
  • Proficient with Google Workspace, Microsoft Office or similar software.
  • Ability to adapt to changing work priorities; display technical aptitude; be attentive to detail; and work under time constraints.
  • Ability to perform algebraic math; read and understand technical information; create documents; present information to others; and solve practical problems.
  • Ability to utilize support tools (i.e., diagnostic tools and software, hand tools, power tools, cleaners, ladders, etc.).

Responsibilities

  • Configure and support enterprise systems (e.g., device management systems, identity management systems, network systems, telecommunications systems, building systems, etc.) to ensure efficient systems operations.
  • Maintain and improve enterprise systems functionality (e.g., install software updates and patches, develop automations and integrations, etc.)
  • Troubleshoot and resolve issues related to enterprise systems use.
  • Research and recommend solutions to improve the efficiency of enterprise systems operations.
  • Provide customer service, demonstrating professionalism and courtesy, over the phone, in-person, and via communications platforms (eg., email, chat, etc).
  • Use resources (e.g., search engines, knowledge bases, wikis, documentation, forums, etc.,) to independently research problems and find resolutions.
  • Collaborate with cross-functional teams, district personnel, vendors and service providers, etc., to improve support and resolve problems.
  • Participate in meetings, training, conferences, projects, etc.
  • Prepare reports and documentation related to providing enterprise system support.
  • Stay up-to-date on emerging technologies, support trends, cybersecurity practices, etc.

Benefits

  • Benefit eligible
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