Enterprise Risk Manager

Intercontinental Exchange, Inc.(ICE)•Jacksonville, FL

47d•Onsite

About The Position

The Enterprise Risk Management function (ERM) is responsible for administering the risk management framework for risks that threaten Intercontinental Exchange and its subsidiary businesses. The role reports to the Enterprise Risk Director focused on the Mortgage Technology businesses and is responsible for developing and maintaining comprehensive risk management frameworks, identifying and assessing emerging risks, and providing strategic risk insights to stakeholders across the organization. The role assists in the delivery and implementation of the Risk Framework, including support, oversight, and challenge of the 1st line in identifying, assessing, managing, monitoring, and reporting on risk matters. The ideal candidate will combine deep risk management expertise with strong technical acumen.

Requirements

5+ years of progressive experience in enterprise risk management or a related governance function.
Strong understanding and practical application of enterprise risk frameworks (e.g., COSO, ISO 31000).
Familiarity with technology risk, data privacy, cybersecurity, and third-party risk.
Experience with regulatory compliance frameworks and expectations (e.g., CFPB, OCC, FFIEC, GLBA, GDPR).
Proficiency in Microsoft 365 tools; experience with Tableau, SharePoint, and Excel automation is a plus.
Strong analytical and critical thinking skills with attention to detail and the ability to see the big picture.
Excellent communication and interpersonal skills; able to influence and collaborate across functions.
Self-starter with the ability to manage multiple priorities and work independently.
Curious, adaptable, and comfortable navigating ambiguity in a fast-paced environment.

Nice To Haves

Experience in mortgage lending, real estate, or consumer lending industries preferred.
Comfort working with or learning AI agents, LLMs, and other emerging technologies.
Professional certifications (e.g., FRM, CRISC, PRM, CISA) preferred.

Responsibilities

Risk Framework Execution
Develop, maintain, and enhance risk registers, risk appetite metrics, and key risk indicators (KRIs).
Lead and support risk and control self-assessments (RCSAs), emerging risk identification, and scenario analysis.
Coordinate and contribute to deep-dive risk assessments and thematic reviews.
Risk Reporting & Governance
Aggregate and analyze risk data to produce insightful dashboards and reports for senior leadership and governance forums.
Monitor and escalate risk appetite breaches and emerging threats.
Prepare risk papers and presentations for executive and board-level committees.
Stakeholder Engagement
Build strong relationships with business leaders, SMEs, and control partners across the three lines of defense.
Act as a trusted advisor and challenge partner to the first line on risk-related matters.
Support issue remediation efforts and ensure timely closure of risk actions.
Evaluation of Risk Controls & Control Validation
Assess the design and operating effectiveness of key controls across business processes and systems.
Lead control validation exercises to ensure alignment with regulatory expectations, internal policies, and risk appetite.
Identify control gaps and recommend enhancements to strengthen the control environment.
Leadership of Risk Analysts
Provide day-to-day guidance, coaching, and oversight to risk analysts supporting ERM activities.
Review and validate analyst outputs including risk assessments, control evaluations, and reporting deliverables.
Foster a collaborative and high-performance team culture focused on continuous learning and innovation.