Enterprise Quality Program Manager

QED National • Montgomery, AL

47d • $55 - $65 • Onsite

About The Position

A state agency in Montgomery, AL is seeking an experienced Enterprise Quality Program Manager (EQP Manager) to lead the quality assurance and testing strategy for a large-scale Medicaid Enterprise System (MES) modernization initiative. This is a key leadership role responsible for establishing, managing, and optimizing enterprise-wide quality programs that ensure technical excellence, compliance, and high performance across multiple modular systems and vendors. The ideal candidate brings a blend of strategic program management, deep testing expertise, and hands-on experience with modern QA tools and methodologies.

Requirements

• 7-10 years of professional experience in software quality assurance and test management, including enterprise-level programs.
• 3-5 years developing test strategies for complex business applications or multi-system environments.
• Proven experience working on large, multi-vendor programs and cross-functional teams.
• Expertise in Azure DevOps, test case design, and management of automated, ad-hoc, and manual testing.
• Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and software design patterns as they relate to testing.
• Exceptional communication skills with the ability to present technical QA concepts to executive and non-technical audiences.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint).

Nice To Haves

• Experience with Medicaid or healthcare payer systems.
• Prior involvement in Medicaid Enterprise System (MES) modernization or transformation initiatives.
• Knowledge of MITA 3.0 and Medicaid Transformation Initiatives.
• Program and project management experience, including RFP development and vendor evaluation.
• Familiarity with test automation frameworks and modern CI/CD testing tools.
• Strong analytical, diagnostic, and problem-solving skills.
• Demonstrated ability to lead distributed teams, manage ambiguity, and deliver results under pressure.
• Excellent interpersonal skills with a collaborative, inclusive approach to leadership.

Responsibilities

• Lead and manage the MES Quality Assurance and Testing Program, ensuring consistency, accuracy, and excellence across all systems and modules.
• Collaborate with operations, infrastructure, data governance, privacy, and security teams to ensure quality assurance programs comply with state and federal standards, including CMS and MITA guidelines.
• Develop and implement an Enterprise Test Strategy encompassing functional, regression, integration, and performance testing. Oversee test case design, automation, and execution across multiple systems.
• Define and monitor key performance indicators (KPIs) and testing metrics to assess program health, quality maturity, and vendor performance. Use insights to drive continuous improvement initiatives.
• Oversee test planning, execution, and reporting activities using Azure DevOps and other modern QA tools. Ensure strong integration between development and testing pipelines in an Agile environment.
• Coordinate with multiple vendor test teams to ensure alignment, transparency, and collaboration across module-level and end-to-end testing. Act as a trusted advisor to contractors, technical teams, and agency management.
• Establish standardized testing policies, processes, and documentation templates. Guide the creation of test automation frameworks and reusable test assets.
• Prepare and deliver detailed quality reports, dashboards, and presentations for senior leadership and key stakeholders. Clearly communicate complex QA findings in non-technical terms.
• Identify potential quality risks early, recommend mitigation strategies, and proactively manage testing dependencies across vendors and modules.

Benefits

• Lead a mission-driven quality program improving statewide healthcare outcomes.
• Influence major technology decisions on a high-visibility public sector modernization project.
• Work alongside experts in cloud, data, and enterprise system transformation.
• Join a culture that values excellence, innovation, and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Administrative and Support Services