This position will work collaboratively in a leadership position within the DTS team and with close collaboration of the Child Support Services Division (CSSD) and will perform the following: • Using the PMI project management principles, leads the PACSS team in efforts to manage, coordinate and oversee a vendor team that provides on-going system Operations and Maintenance (O&M) services for the new Palmetto Automated Child Support System (PACSS). • As the Project Manager, leads initiatives across multiple functions and teams by planning, directing, and coordinating to the project objectives with consideration for risk. • Plays a leading role in managing the agency’s formal application change management process; ensures that requests for application changes are vetted and prioritized; manages these changes throughout the entire software development life cycle. • Works with State and Vendor project teams to ensure that reported system defects are properly documented, triaged, prioritized and resolved; Working with the vendor team, manages these code changes throughout the software development life cycle. • Working with state and vendor team resources, ensures that an accurate project schedule, detailing all approved work, is properly updated and maintained. • Develops and delivers monthly management reports showing progress of work against the approved schedule; Provides state project team with guidance and instruction to collect needed data and metrics for these reports; Presents progress report findings to DSS executive management • Plays a leading role in developing plans and process for system O&M knowledge transfer from vendor team to State team member. • Works with management and other Project Leaders to continually identify and implement organization-wide process improvements. • Lead the IRS PUB 1075 Audit Activities for the SC57X-CS for the PACSS system.
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Job Type
Full-time
Career Level
Mid Level