About The Position

This position will work collaboratively in a leadership position within the DTS team and with close collaboration of the Child Support Services Division (CSSD) and will perform the following: • Using the PMI project management principles, leads the PACSS team in efforts to manage, coordinate and oversee a vendor team that provides on-going system Operations and Maintenance (O&M) services for the new Palmetto Automated Child Support System (PACSS). • As the Project Manager, leads initiatives across multiple functions and teams by planning, directing, and coordinating to the project objectives with consideration for risk. • Plays a leading role in managing the agency’s formal application change management process; ensures that requests for application changes are vetted and prioritized; manages these changes throughout the entire software development life cycle. • Works with State and Vendor project teams to ensure that reported system defects are properly documented, triaged, prioritized and resolved; Working with the vendor team, manages these code changes throughout the software development life cycle. • Working with state and vendor team resources, ensures that an accurate project schedule, detailing all approved work, is properly updated and maintained. • Develops and delivers monthly management reports showing progress of work against the approved schedule; Provides state project team with guidance and instruction to collect needed data and metrics for these reports; Presents progress report findings to DSS executive management • Plays a leading role in developing plans and process for system O&M knowledge transfer from vendor team to State team member. • Works with management and other Project Leaders to continually identify and implement organization-wide process improvements. • Lead the IRS PUB 1075 Audit Activities for the SC57X-CS for the PACSS system.

Requirements

  • 7+ years’ experience as a project manager using PMI project management methodologies
  • 7+ years’ experience in information technology including computing, telecommunications, printing, data storage, data transmission etc.
  • 7+ years of experience with large scale production system implementation.
  • Project Management Professional (PMP)
  • Bachelor's degree
  • Ability to plan, organize, instruct, and review the work of a large team.
  • Ability to communicate (orally and written) effectively with technical, non-technical staff, customers/stakeholders (State and Federal) and executives.
  • Ability to communicate effectively with information technology staff.
  • Strong analytical and problem-solving skills
  • Detail-oriented and highly organized
  • Strong presentation and communication skills
  • Self-motivated driver able to make progress despite obstacles
  • Strong servant leader able to lead and work with multiple diverse roles and personalities

Nice To Haves

  • Experience related to Child Support Enforcement system design and development
  • Experience with TFS, MS Project, SharePoint, or PowerBI.

Responsibilities

  • Leads the PACSS team in efforts to manage, coordinate and oversee a vendor team that provides on-going system Operations and Maintenance (O&M) services for the new Palmetto Automated Child Support System (PACSS).
  • Leads initiatives across multiple functions and teams by planning, directing, and coordinating to the project objectives with consideration for risk.
  • Plays a leading role in managing the agency’s formal application change management process; ensures that requests for application changes are vetted and prioritized; manages these changes throughout the entire software development life cycle.
  • Works with State and Vendor project teams to ensure that reported system defects are properly documented, triaged, prioritized and resolved; Working with the vendor team, manages these code changes throughout the software development life cycle.
  • Ensures that an accurate project schedule, detailing all approved work, is properly updated and maintained.
  • Develops and delivers monthly management reports showing progress of work against the approved schedule; Provides state project team with guidance and instruction to collect needed data and metrics for these reports; Presents progress report findings to DSS executive management
  • Plays a leading role in developing plans and process for system O&M knowledge transfer from vendor team to State team member.
  • Works with management and other Project Leaders to continually identify and implement organization-wide process improvements.
  • Lead the IRS PUB 1075 Audit Activities for the SC57X-CS for the PACSS system.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service