About The Position

The Enterprise Food Safety Process & Program Manager is a senior individual contributor responsible for governing and continuously improving Inspire Brands’ enterprise food safety systems across a predominantly franchise‑operated, multi‑brand portfolio. The role serves as the enterprise technical program owner, establishing standardized food safety frameworks, tools, and performance expectations that drive consistent risk reduction while allowing brands to retain operational decision‑making authority. The position also supports the administration and continuous improvement of people safety programs for company‑owned restaurants and corporate environments, serving as a central point of coordination for people safety data, regulatory documentation, and internal stakeholder support. Partnering closely with Brand Food Safety, Operations, Supply Chain, Design & Construction, and external service providers, the role leads complex, cross‑functional initiatives without direct authority to improve system maturity, regulatory alignment, and execution consistency. The position supports enterprise crisis readiness and incident response by serving as a liaison to Brand Crisis Teams. Success is defined by the maturity, consistency, and effectiveness of enterprise safety systems and the organization’s ability to proactively identify, manage, and reduce food and people safety risk at scale, not by audit outcomes alone.

Requirements

  • Bachelor’s degree in food science, Food Safety, Microbiology, Biology, Culinary Science or related field.
  • CP‑FS (NEHA) credential for retail food safety expertise; widespread corporate preference.
  • Demonstrated experience leading cross‑functional projects or programs in a complex, multi‑stakeholder environment, preferably within retail, restaurant, or regulated operating models.
  • 5+ years in retail food safety/FSQA/regulatory/auditing; multi‑brand or multi‑site governance experience strongly preferred.
  • Experience leading third‑party audit programs, health department relations, and crisis/illness allegation response.
  • Hands‑on knowledge of restaurant operations, equipment, sanitation, and design review for safety; familiarity with NSF/ANSI.
  • Proficiency with Microsoft 365 and analytics tools (Excel, Power BI, SharePoint, Teams) for dashboarding and program management.
  • Strong HACCP/FSMA risk‑based thinking; root‑cause analysis; CAPA leadership.
  • Ability to foster cross‑functional collaboration and a positive food safety culture; clear written/verbal communication; effective public speaking.
  • Sound judgment with autonomy to recommend policy/process changes

Nice To Haves

  • Preferred familiarity with GFSI programs and auditor calibration methods.

Responsibilities

  • Enterprise Program Governance & Assessment Strategy
  • Risk Management & Regulatory Alignment
  • Technical Services & Design Enablement
  • Culture, & Communication, and Enablement
  • Program & Project Management
  • Incident Response, Regulatory Interface & Crisis Management
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