Enterprise Applications Specialist

iManage•Chicago, IL

40d•Hybrid

About The Position

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. Being an Enterprise Applications Senior Specialist at iManage Means… You are at the heart of ensuring our people and business teams have the technology they need to perform effectively. As an Enterprise Applications Senior Specialist, you will manage and optimize a large ecosystem of cloud SaaS business applications used across iManage. You’ll work closely with functional administrators in departments like Finance, HR, Sales, and Engineering to ensure every system is well-governed, connected, and aligned with company standards. You will bring structure, visibility, and scalability to how iManage selects, supports, and evolves its digital tools.

Requirements

Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
4+ years of experience managing enterprise business applications or SaaS portfolios in a global or distributed organization.
Hands-on experience with SaaS management platforms (such as BetterCloud, Zylo, or Torii).
Deep understanding of SaaS security, identity management, and cross-platform integration.
Strong communication and stakeholder management skills to bridge business and technical priorities.
A collaborative and proactive mindset—someone who enjoys building scalable systems and guiding organizational change.

Responsibilities

Managing the end-to-end lifecycle for hundreds of SaaS business applications, ensuring performance, compliance, and alignment with business goals.
Maintaining a comprehensive and continuously updated inventory of all SaaS applications, including shadow IT and employee-purchased software, ensuring accessibility for department heads and cost center owners.
Partnering with functional administrators across departments to define ownership, governance, and process standards that enable decentralized yet consistent management.
Developing and leading regular review cycles to assess application efficiency, alignment with business goals, and identify consolidation or rationalization opportunities.
Implementing and maintaining standards for identity, access, and integration using SSO, MFA, SAML, and modern API frameworks.
Oversight of the technical configuration, customization, and integration of enterprise applications; provide leadership in troubleshooting complex issues and ensure high availability and performance.
Evaluating new SaaS solutions through the lenses of security, interoperability, and strategic fit.
Providing visibility into application usage, spend, and compliance through dashboards and reports.
Collaborating with Infosec, Procurement, and Legal to maintain robust vendor compliance and data protection.
Leading process improvements that simplify user experience and strengthen governance across the SaaS ecosystem.
Enforcing data governance principles, ensuring data integrity, compliance (SOC 2, ISO 27001, etc.), and effective documentation for audits and security.

Benefits

Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
Own my career path with our internal development framework. Ask us more about this!
Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
Enjoy flexible work hours that empower me to balance personal time with professional commitments.
Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
Rewarding me with an annual performance-based bonus.
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
Having multiple company wellness days each year to prioritize mental health and well-being.
Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.