Enterprise Analytics - Director

US Bank • San Francisco, CA

61d

About The Position

At U.S. Bank, we are committed to driving banking forward with a customer-first approach. We empower our clients with data-driven insights and seamless experiences, ensuring they thrive in a rapidly evolving financial landscape. Our Enterprise Insights team is at the heart of this transformation, leveraging cutting-edge analytics, predictive analysis, artificial intelligence, and customer-centric insights and strategies to shape the future of financial services. Role Overview We have an exciting high visibility opportunity within our Marketing, Analytics & Customer Experience (MACX) organization supporting our Enterprise Analytics & Insights team. This leader will provide leadership and oversight for our Enterprise Analytics and Insights team. This leader will lead, strategize, execute, and optimize company efforts, leveraging data and insights to drive enterprise growth and effectively communicate with target audiences; analyze data and insights to evaluate business performance, drive growth, and inform strategic decision-making. This individual will oversee analysis of customer, product, channel, acquisition and attrition insights to generate actionable plans that support organizational decision making. The leader oversees hands on analytics development, executive reporting, and communications of key trends and insights. This high-stakes role is centered on fulfilling data analytics needs for executive and C-suite, with direct responsibility and accountability for delivering actionable insights and strategic data analytics support. The individual will be tasked with building analytical capabilities, including developing reports, predictive models, segmentation frameworks, and predictive models. In addition, the leader will oversee a team of analysts that build Executive Insights, Attrition Analysis etc. and help our internal clients understand trends. This includes key partnerships with multiple business lines and functions such as Consumer banking, Business banking, Corporate and Institutional banking, & Wealth to manage data analytic projects. U.S. Bank is focused on enhancing client service, building new capabilities, and driving efficiency across business units and corporate functions. As such, this individual must bring a desire to lead change on behalf of clients and colleagues alike, and be able to operate in a centralized, highly accountable construct. This individual must strike the right balance between leading change at a swift pace while maintaining a disciplined focus on Executive and the lines of business needs.

Requirements

• 12+ years of experience in data analytics, data science, or a related field, with a proven track record in banking, fintech, or financial services.
• Master's degree preferred in Data Analytics, Business, Finance, Economics, or other quantitative field.
• Deep expertise in data analytics, predictive modeling, power BI and power point presentations.
• Experience with Azure Synapse and Databricks.
• Strong knowledge of business banking products, lending, payments, and financial services for small to mid-sized businesses.
• Proficiency in SQL, Python, SAS, Power BI, Tableau, or similar analytics tools.
• Strategic mindset with exceptional leadership, communication, and stakeholder management skills.
• Expert/advanced ability to align people and culture with changes in business strategy, structure, technology and business processes.
• Expert knowledge of and skills related to marketing technology stack and staying updated with technology trends including the ability to understand and familiarity with the concepts, principles, and techniques used in statistics.
• Expert/advanced ability to effectively plan, execute, and oversee the selection, evaluation, and ongoing management of vendors and agencies.

Responsibilities

• Lead end-to-end analytics across Business Banking, leveraging data insights to improve customer acquisition, retention, and profitability
• Identify and implement KPIs, dashboards, and performance metrics to drive business decision-making and operational efficiencies
• Utilize tools like SAS, SQL, Python, R, or other analytical software to analyze and interpret data
• Apply statistical methods to analyze data and derive meaningful insights
• Understand business goals and objectives to align insights strategies and outputs with overall business objectives and expected outcomes
• Analyze and synthesize data to produce predictive insights, supporting business and channel partners to inform business strategies and decision-making
• Present data and insights in a visually appealing and easily understandable format
• Identify, evaluate, and acquire relevant data sources and their locations, collaborate with data providers, ensure data quality and security, maintain infrastructure
• Build and lead a high-performing team of data scientists, analysts, and strategists, fostering innovation and continuous learning.
• Partner with senior executives and cross-functional teams (Business Line, Marketing, Technology, Product, and Digital) to align data analytics and insights with business objectives.
• Act as a thought leader, presenting insights to executive leadership and influencing key strategic decisions.
• Develop strategic plans, define goals, identify target segments, collaborate cross-functionally, monitor trends, allocate resources, review and adjust plans.
• Identify and address challenges, develop innovative solutions, and drive continuous improvement.
• Quickly adapt to changing market conditions, technologies, and customer preferences.
• Administration & general management (e.g. driving transformation, efficiency goals, financial aspects including capital expenditures, billing, contracts, & leadership and talent planning).

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Credit Intermediation and Related Activities
• Number of Employees: 5,001-10,000 employees