Enterprise Account Manager

Transloop Logistics•Chicago, IL

13d

About The Position

Imagine… working at a logistics company where all team members were supportive, had industry experience and the technology offerings did not look like an excel sheet… Imagine having free reign on all shippers in the country and not being tied down because your company saturated the entire market… Imagine carriers and shippers actually wanting to work with you… Imagine all drivers tracking in real-time, eliminating annoying check calls and issues like finding out a carrier isn’t going to pick up a load because he did not answer his phone. Welcome to TransLoop, a much better logistics company. We are a battle-tested, technology-driven logistics company. Our team, led by an industry-leading logistics broker, was strategically built and has extensive experience leading the most prominent companies in the fields of trucking, supply chain management, transportation technology, and manufacturing. About the Role You will be immersed into our hands-on, comprehensive training program with our Sales Trainer while receiving supplemental instruction from our team of experienced sellers and operators. Upon the end of training, you will take complete ownership of reinforcing established operational processes while being tasked with growing the truckload volume and revenue of respective enterprise account(s) placed under your supervision with existing shipper partners. You will represent TransLoop as the main point of contact. The definitive goals in this position are to build trust, leverage TransLoop’s technology, carrier network and top talent to identify opportunities for new and continued business within the shipper partner network and related networks. This position will take a well-organized self-starter and all-around sales and operational “beast”. We are on a mission to build the most elite sales and account management teams in the logistics industry and are always interested in bringing on top talent. This is a high-impact role for TransLoop. The success of this role will have a material impact on our business and the future growth of TransLoop.

Requirements

Relevant supply chain, sales, operational or customer service experience
3-5 years logistics experience required
Exemplify a proven track record of high performance and dependability
Strong writing and speaking skills

Nice To Haves

Supply chain, logistics or sales-related degree
You have experience selling or operating enterprise-level accounts in 3PL

Responsibilities

Manage Enterprise accounts and serve as escalation point for issue resolution
Lead RFP's with pricing team and sales leaders to continue overall growth of accounts
Develop new and grow existing customer relationships – Account growth and operational streamlining
Lead monthly QBR’s with designated accounts with Customer Sales and Strategy leadership
Build deep relationships with shipper contacts – warehouse to Director of Transportation
Identify opportunities to improve our offerings, value proposition, and sales cadence
Leverage our leading tech platform
Lead a team of Operations Specialist and Account Growth Managers to KPI expectations
Design/Implement selling proposition to onboard new business from existing customers
Give exceptional customer service every day
Exemplify TransLoop’s pillars in every interaction: Transparent. Reliable. Collaborative.