Enterprise Account Manager

Sully.ai•Mountain View, CA

About The Position

At Sully.ai, We’re Building the Most Impactful Healthcare Company on Earth We believe that access to a great doctor is a basic human right. Today, that’s not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system. Our Mission: One Human, One Doctor. We build AI teammates that augment clinicians — scribes, nurses, receptionists, translators — all powered by our own world-class models and deployed in real-world care. Our Traction 450+ organizations signed 16 months AI agents cut admin by ~2.8 hours daily and reduce onboarding 85%. 5M+ Clinical Tasks completed to date, serving 36+ specialties. Raised $25M from YC, Eric Yuan, Amity, Semper Virens Patented AI architecture (MedCon-1) outperforms GPT-4.5, Gemini, Claude on clinical reasoning tasks Sully requires A-players capable of 4 months = 1 year output. This is not a 9–5. We move with urgency, and the bar for output is high. You will own Sully’s most strategic clients and be responsible for: Building executive trust and strong client relationships Ensuring clients realize value with demonstrable ROI Owning expansion opportunities You’ll operate like a GM for your book of business: high judgment, high autonomy, high expectations.

Requirements

6+ years in client-facing roles serving C-suite / VPs / Directors, running high-stakes meetings and influencing outcomes.
Evidence you can create trust fast, deliver results, and keep executive stakeholders aligned.
You operate like an owner and take extreme accountability.
You’re metrics-driven, prioritize relentlessly, and own results end-to-end.
Willingness to travel up to 20% for in-person client meetings and industry conferences

Nice To Haves

Preferred backgrounds: high-growth B2B startup experience, ex-founders, management consultants, and client-facing finance roles

Responsibilities

Own the client relationship: build deep partnerships with C-suite, VPs, directors, and clinical leaders; run all client meetings, check-ins and QBRs.
Lead outcomes: define success metrics, build adoption plans, and ensure our clients win
Drive expansion: identify opportunities, ensure pilots are successful, demonstrate measurable ROI on the metrics our clients care about (e.g. hours saved, increased revenue, staff satisfaction).
Playbook building: Build the playbook for how we consult and support our highest value accounts
Be the voice of the client internally: translate real-world pain into roadmap priorities and ensure Sully ships what moves the needle for our clients

Benefits

Revolutionizing the antiquated $800B+ Healthcare market
50%+ of us are ex-founders. We hire A-players, not passengers
Speed matters - we operate with urgency, autonomy, and ownership
You’ll work on real, first-of-their-kind problems at the edge of AI and medicine
Your work helps doctors reclaim their time - and patients get better, faster care

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