Enterprise Account Manager
About The Position
Nanonets is transforming the way businesses work. Our AI Agents takes the manual, messy, time consuming work — that bog down industries like finance, healthcare, supply chain, and more — and turns them into seamless, automated processes. What once took hours of human effort now takes seconds with Nanonets. Our client footprint spans across 34% of Fortune 500 enabling businesses across various industries to unlock the potential of AI in automating their business processes. More than 10,000 businesses trust Nanonets because we don’t just promise efficiency — we deliver it with unmatched accuracy, seamless integrations. In 2024, we raised a $29M Series B led by Accel with continued backing from Elevation Capital and YCombinator, fueling our mission to reshape entire industries through intelligent automation. With revenues tripling year over year and a rapidly scaling global team, we’re not just imagining the future of work — we’re building it. The Role Nanonets is seeking an Enterprise Account Manager to own Enterprise customer relationships within our Agents Pod, with a strong focus on upsell and POC-to-paid conversion. This role sits at the critical intersection of post-sale execution and revenue expansion. You’ll engage customers right from the start of their journey, ensuring successful POCs while proactively identifying opportunities to expand scope, usage, and deal size early. Your primary KPI will be POC conversion and early account expansion.
Requirements
- 3–5+ years of experience in Account Management, Customer Success (commercial), or Account Executive roles, ideally in SaaS, AI, or automation
- Strong experience owning POCs, pilots, or trial-to-paid motions
- Proven ability to upsell or expand accounts early in the customer lifecycle
- Comfortable running commercial conversations alongside technical or solutions-led teams
- Strong stakeholder management and communication skills
- Thrives in a fast-moving, ambiguous startup environment
Nice To Haves
- Experience working with AI, workflow automation, or API-driven products
- Familiarity with usage-based or value-based pricing models
- Background in mid-market or high-velocity enterprise sales motions
Responsibilities
- Own a book of POC-stage and early-lifecycle customer accounts within the Agents Pod
- Drive POC success and conversion to paid contracts, acting as the main commercial owner during the trial phase
- Proactively identify and execute upsell opportunities from the start (expanded use cases, higher volumes, additional workflows, agents, or teams)
- Partner closely with Solutions, Product, and Sales to ensure POCs are scoped for expansion and long-term value
- Run commercial conversations including pricing, packaging, expansion scope, and conversion terms
- Maintain clear visibility into pipeline health, POC status, conversion probability, and expansion opportunities
- Track and report on key metrics: POC conversion rate, early expansion ARR, and time-to-conversion
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
101-250 employees
