Enrollment Specialist

Johnston Community School District•Johnston, IA

14h•Onsite

About The Position

The Enrollment Specialist manages student registration, enrollment, and records processes to ensure accurate data, compliance with state requirements, and a welcoming resource for families. This role serves as a key liaison between families, schools, and district departments, providing high-quality customer service while maintaining the integrity of student information systems and supporting state reporting requirements.

Requirements

High school diploma or equivalent
Minimum of 2 years of experience in a data management or customer support role
General knowledge of educational systems and regulatory requirements
Proficient in Microsoft Office Suite, Google Workspace, and ability to learn district- and state-specific systems
Excellent organizational, communication, customer service, and problem-solving skills
Ability to interpret and apply state code and reporting requirements, board policy, student data, and district boundaries to inform decisions
Ability to maintain high levels of accuracy with data management and regulatory compliance
Ability to manage multiple priorities with efficiency and professionalism
Ability to maintain confidentiality and adhere to District policies and procedures
Ability to work independently and demonstrate initiative with minimal supervision
Cultural competence and sensitivity when working with diverse populations

Nice To Haves

Associate’s degree in Business Administration or a related field preferred
Previous experience with student information systems preferred

Responsibilities

Registration & Enrollment Process online and in-person student registration; assisting families, verifying documentation, and confirming school placement.
Research and verify student information through the state database.
Communicate with families, schools/programs, and other districts regarding enrollment matters.
Enter, update, and maintain student data in the district’s student information system.
Process student records requests and coordinate transfer of records.
Collaborate with schools and departments to support student onboarding and transitions.
Assist with annual registration processes and transportation information.
Support families with interpreter services.
Track enrollment trends, maintain accurate records, and prepare reports.
Serve as the primary point of contact for families regarding open enrollment in and out of the district.
Explain state policies and communicate board decisions to families.
Process, manage, and maintain open enrollment applications, documentation, and student records.
Prepare reports and materials for board meetings.
Coordinate with resident districts, administrators, and state agencies.
Compile summer enrollment data to support student placement decisions.
Process billing and review/approve invoices for open and concurrent enrollment.
Collaborate with school and district staff to ensure accurate state-certified enrollment data.
Monitor state databases for errors and work with staff to resolve data discrepancies.
Serve as a district liaison to the State Department of Education regarding data issues and resolutions.
Partner with district leadership to review state adjustments and ensure compliance with reporting requirements.
Provide responsive, family-centered support related to enrollment and district services.
Assist families with translation services, transportation, student portals, fee waivers, scholarships, and registration processes.
Support athletic registration, fee payment, and education verification requests.
Collaborate with administrators and social workers to address homelessness and guardianship situations.
Maintain accurate and compliant student records in accordance with board policy and state regulations.
Review legal documents to ensure proper documentation is on file.
Monitor student records to support dropout prevention efforts.
Communicate with residential facilities, area education agencies, and state offices regarding discrepancies.
Support special education processes through distribution of Individualized Education Plans (IEPs), data verification, and reporting assistance.
Complete required training.
Engage in ongoing professional development related to responsibilities.
Support district office reception area.
Perform other job-related duties, as assigned.