Enrollment Specialist

AO Globe LifeBuffalo, NY
Remote

About The Position

AO Globe Life is hiring motivated professionals to join our mission-driven, fully remote team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and structured mentorship, you’ll have the support needed to build a purpose-driven career with long-term growth potential—all from home. For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, proudly serving union members, credit union members, and veterans. As a remote-first organization, we are committed to empowering our team members to succeed with flexibility, integrity, and long-term opportunity. If you’re ready to build a career that combines purpose, flexibility, and growth, apply today.

Requirements

  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently
  • Confident on video and familiar with digital tools
  • Passionate about helping others and contributing to a mission-driven organization
  • Authorized to work in the United States
  • Reliable internet connection and Windows-based laptop or PC with webcam

Nice To Haves

  • Customer service or consultative experience preferred, not required

Responsibilities

  • Conduct virtual consultations with clients via Zoom
  • Guide individuals and families through personalized supplemental benefit options
  • Support clients throughout the enrollment process with professionalism and clarity
  • Maintain accurate digital documentation and follow-up communication
  • Deliver high-quality, client-first service
  • Participate in ongoing mentorship, development sessions, and team trainings
  • Build lasting client relationships that support long-term success

Benefits

  • Fully remote role with flexible scheduling
  • Weekly performance-based pay
  • Inbound client interest — no cold outreach
  • Renewal-based income growth opportunities
  • Monthly and quarterly performance bonuses
  • Equity opportunity for qualifying team members
  • Full training and licensing support
  • Clear advancement pathways into leadership roles
  • Collaborative, people-first team culture
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