Enrollment Specialist

PNW Enterprises LLC•New York, NY

48d•$25•Hybrid

About The Position

Enrollment Specialist Schedule: Hybrid role requiring regular travel to locations throughout NYC and dedicated time for administrative duties Salary Range: $25 an hour Plus 3% commissions on all sales Benefits: Comprehensive benefits package including health coverage, paid time off, and program discounts We Bring Learning to Life! At NY Preschool & Kids Club, childhood is our passion. NY Preschool & Kids Club is a leading provider of early childhood education and private enrichment classes committed to physical, intellectual, and social experiences for children from 8 weeks to 12 years old. Through innovative classes, creative camps, one-of-a-kind birthday celebrations and events, our approach inspires each child’s inherent love of learning! The NY Preschool & Kids Club is seeking an Enrollment Specialist to manage the full enrollment cycle- from the first inquiry to confirmed registration. As the primary point of contact for families, you will guide them through our offerings, build meaningful relationships, and ensure a seamless and personalized enrollment experience. Your enthusiasm for early childhood education, consultative sales skills, and goal-driven mindset will be essential as you work to meet and exceed enrollment targets across your assigned locations.

Requirements

Bachelors Degree in a related field (or commensurate experience) required
Have 1–3 years of experience in sales, customer service, or enrollment roles (experience in early childhood education or related industries strongly preferred).
Have exceptional communication and interpersonal skills, with the ability to connect authentically with families.
Are highly organized and detail-oriented with strong follow-up discipline.
Are proficient in CRM systems (e.g., HubSpot, Salesforce, or similar) and data management.
Are self-motivated, goal-oriented, and able to work both independently and collaboratively.
Have a genuine passion for child development, family engagement, and education.
Physical exam and background checks are required for this position.

Responsibilities

Respond promptly to family inquiries via phone, email, or in person and address questions professionally.
Schedule and conduct campus tours, information sessions, and participate in open houses and community events.
Manage and maintain accurate student and family records in the CRM system, ensuring data integrity.
Convert inquiries into enrollments through consultative sales and effective communication of program value.
Maintain strong knowledge of all programs and adhere to company sales standards.
Deliver exceptional, family-centered service at every touchpoint and represent the organization positively.
Collaborate with Marketing, Programming, and Operations teams to support onboarding and communication.
Provide feedback on trends, family preferences, and opportunities for improvement to drive growth.