Enrollment Services Specialist
About The Position
In accordance with the Mission and Values of Southwestern Illinois College, this is a varied clerical, customer service and technical position responsible for performing a wide variety of functions requiring the application of some independent judgment and the interpretation of institutional policies, ICCB regulations and Federal Rights and Privacy Act of 1974 (FERPA) regulations on the basis of training and knowledge gained through experience on the job. Work involves direct contact with students, community members, and SWIC employees. Work is reviewed by a supervisor through observation of operations and general supervision. Advice and assistance are available when unusual or difficult matters arise.
Requirements
- High School Diploma or GED plus 3 years of office or customer service experience is required.
- Computer literacy and experience with computer software applications is required.
- Microsoft Office Suite required.
Nice To Haves
- Associates degree plus 1 year of office or customer service work experience is preferred.
- PeopleSoft SA preferred.
- Higher Education experience is preferred.
Benefits
- Eligibility for comprehensive medical, dental, vision, life, and disability insurance plans beginning date of hire
- Retirement savings plan through State Universities Retirement System of Illinois and voluntary 403(b) and 457(b) savings plan
- Eligibility for paid leave including holidays, sick, and vacation
- Educational incentives including Reduced Tuition at Southwestern Illinois College and Tuition Reimbursement
- Employee Assistance Program, employee discounts, gym access, additional voluntary benefits and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
