Enrollment Services Specialist

College of Lake County Foundation•Vernon Hills, IL

6d•$20

About The Position

The Enrollment Services Specialist supports Adult Education, ESL, HSD, and related programs by providing intake, admissions, testing, enrollment, and post-testing services. Under the direction of the Enrollment and Testing Manager, this role assists students through the enrollment process, administers standardized assessments, and ensures accurate data entry in institutional and state systems. Continued employment is contingent upon grant funding.

Requirements

High school diploma or equivalent with four (4) years of relevant work experience; OR Associate degree with two (2) years of experience; OR Bachelor’s degree with one (1) year of experience.
Proficiency using technology such as tablets, laptops, and desktops.
Proficiency with Microsoft Office and Office 365 applications.
Experience working with diverse populations and commitment to equity and inclusion.
Strong analytical, organizational, and problem-solving skills.

Nice To Haves

Experience using student information systems and reporting databases.
Experience working in standardized testing environments.
Community college experience.
Bilingual in Spanish and English.

Responsibilities

Provide admissions, intake, enrollment, and testing services for Adult Education and ESL students.
Proctor pre- and post-testing in accordance with ICCB, CASAS, and program guidelines.
Administer electronic assessments (eTests) for on-campus and community testing events.
Enter and maintain student data and test scores in DAISI, PeopleSoft, and TOPSpro.
Organize and maintain testing materials, records, and files.
Coordinate with Data Operations to ensure accurate student and testing records.
Participate in planning and review of testing events and enrollment services.
Collaborate with faculty, Student Success Team, Outreach & Recruitment, and other student service units.
Assist with onboarding and training of Enrollment & Testing Center staff as needed.
Provide guidance and support to Enrollment Services Assistants.
Participate in required ICCB, CASAS, and program trainings.
Respond to student, faculty, staff, and community inquiries via phone, email, and in person.
Assist students with CLC applications, intake forms, and enrollment documents.
Enroll students during priority and regular registration periods.
Communicate Adult Education/ESL testing and registration processes clearly to students and staff.
Travel to community sites.
Performs other duties as assigned.