Enrollment Counselor

CSU Pueblo Division of Extended Studies•Pueblo, CO

12d

About The Position

Primary Duties Student Recruitment and Enrollment Management Manages the Extended Studies (ES) student enrollment funnel across all programs and modalities. Recruits prospective students through targeted outreach and recruitment activities aligned with institutional enrollment goals. Monitors inquiries and applicant activity to ensure timely progression through the enrollment process, maximize yield, and proactively identify barriers impacting student enrollment. Provides accurate and timely information on admission requirements, academic programs, student services, scholarships, and financial aid. Establishes a personalized connection with prospective students through individualized outreach and consistent follow-up to support informed decision-making and successful enrollment. Directs the efforts of work study students when applicable to expand enrollment capacity and new student support. Data Analysis, Reporting, and Enrollment Metrics Utilizes enrollment data, Slate system, and institutional reports to track inquiry, application, admission, and enrollment trends across all Extended Studies programs and modalities. Analyzes key performance metrics to assess recruitment effectiveness, identify patterns impacting student enrollment, and support data-informed decision-making. Prepares and shares enrollment insights with ES leadership to inform recruitment strategies, marketing efforts, and enrollment forecasting. Process Improvement and Cross-Functional Collaboration Continuously evaluates enrollment processes to identify opportunities for increased efficiency, improved student experience, and stronger enrollment outcomes. Collaborates with internal partners, including marketing, advising, admissions, and financial aid to streamline workflows and resolve enrollment barriers. Recommends and implements process improvements that support timely communication, consistent service delivery, and successful student progression from inquiry through enrollment. Responsible for development and oversight of orientation for ES student populations to ensure students have appropriate onboarding and orientation resources to ensure success at CSU Pueblo. Ancillary Duties Other duties as assigned Participates in Division and University affairs at Pueblo, satellite, or system locations to support the university's mission and vision.

Requirements

Bachelor's degree from a regionally accredited college or university.
Ability to work independently and self-motivate.
Willing to work evenings and weekends as needed.
Experience working with diverse populations.

Nice To Haves

Bachelor's degree from a regionally accredited college or university in communications, marketing, or a related field.
Bilingual (English/Spanish).
Strong communication skills verbally, written, and in presentation settings.
Experience in college admissions, visitors center, sales or comparable positions.
Experience with data analysis.

Responsibilities

Manages the Extended Studies (ES) student enrollment funnel across all programs and modalities.
Recruits prospective students through targeted outreach and recruitment activities aligned with institutional enrollment goals.
Monitors inquiries and applicant activity to ensure timely progression through the enrollment process, maximize yield, and proactively identify barriers impacting student enrollment.
Provides accurate and timely information on admission requirements, academic programs, student services, scholarships, and financial aid.
Establishes a personalized connection with prospective students through individualized outreach and consistent follow-up to support informed decision-making and successful enrollment.
Directs the efforts of work study students when applicable to expand enrollment capacity and new student support.
Utilizes enrollment data, Slate system, and institutional reports to track inquiry, application, admission, and enrollment trends across all Extended Studies programs and modalities.
Analyzes key performance metrics to assess recruitment effectiveness, identify patterns impacting student enrollment, and support data-informed decision-making.
Prepares and shares enrollment insights with ES leadership to inform recruitment strategies, marketing efforts, and enrollment forecasting.
Continuously evaluates enrollment processes to identify opportunities for increased efficiency, improved student experience, and stronger enrollment outcomes.
Collaborates with internal partners, including marketing, advising, admissions, and financial aid to streamline workflows and resolve enrollment barriers.
Recommends and implements process improvements that support timely communication, consistent service delivery, and successful student progression from inquiry through enrollment.
Responsible for development and oversight of orientation for ES student populations to ensure students have appropriate onboarding and orientation resources to ensure success at CSU Pueblo.
Other duties as assigned
Participates in Division and University affairs at Pueblo, satellite, or system locations to support the university's mission and vision.

Benefits

Medical and prescription insurance
Dental insurance
Vision insurance
Flexible benefit plan
Basic term life insurance
Voluntary term life and AD&D Insurance
Long-term disability insurance
Employee assistance program
Travel accident insurance
Voluntary critical illness and accident insurance
Annual and sick leave
Retirement plans
Employee and dependent tuition discounts
State employee discounts via BenefitHub
Other incentives include various on-campus event, recreation, and meal discounts.