Enrollment Coordinator (Online Division)

Herzing Brand • Atlanta, GA

6d • $22 - $30

About The Position

The role of the Enrollment Coordinator is the focus on all aspects of preparing students to begin their educational journey. This includes understanding class scheduling, classroom navigation, and the submission of all required documents to be matriculated with Herzing University. A 40 hour work-week schedule will be determined based on preference and business needs between the following hours of operation for Herzing's Online Division: Monday-Thurs 8am-8pm Friday 8am-5pm Saturday 8am-4pm

Requirements

• Bachelor’s Degree or equivalent work experience
• A minimum of six months as an associate enrollment coordinator or related work experience, preferably in admissions, higher education, customer service or sales
• Applicants must be authorized to work for any employer in the U.S.
• We do not sponsor or take over sponsorship of an employment Visa at this time.
• Must be able to remain in a stationary position 50% of the time.
• Must be able to occasionally move around the work location.
• Constantly operates office and/or teach equipment which may include computers, copiers, fax machines, audio/visuals.
• Frequently uses voice and hearing to communicate with students, staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify, observe and assess.
• Occasionally move, carry, or lift 10 pounds.

Nice To Haves

• Preference will be given to applicants residing in our regional areas. Below are the cities we currently have a campus or office: Region Locations Midwest Kenosha, Brookfield, Milwaukee, Madison, WI Minneapolis, MN South Clarksville & Nashville, TN Akron, OH, Atlanta, GA, Birmingham, AL, New Orleans, LA Florida Orlando & Tampa

Responsibilities

• Serve as the main contact for campus students accepted to the university, providing timely and accurate information to guide them through the enrollment process.
• Assist students in completing all necessary enrollment forms, ensuring compliance with university policies and procedures.
• Conduct informative sessions for prospective students and their families, sharing detailed information about the university, programs, and admissions requirements.
• Organize and conduct campus tours, showcasing the university's facilities, resources, and campus life to prospective students and visitors.
• Conduct interviews with prospective students, evaluating their qualifications, goals, and fit for the university.
• Collaborate with the admissions team to identify and communicate cohort needs to ensure optimal enrollment and fill rate. Regularly assess cohort capacities and communicate any gaps or potential areas of concern to the admissions team.
• Maintain regular communication with students, answering inquiries via various channels (e.g., email, phone, in-person meetings), and providing updates on the enrollment process. Drives continued student engagement up through the third week of class.
• Maintain accurate records of student interactions, ensuring that all pertinent information is properly recorded in the university's systems.
• Collaborate with various departments, including faculty, financial aid, and student affairs, to address student needs and facilitate a seamless enrollment experience.
• Support admissions team in organizing and executing recruitment events, including open houses, information sessions, community events, and enrollment fairs.

Benefits

• We offer a comprehensive benefits package, including a tuition waiver and reimbursement program, health insurance, paid time off, and a retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level