Enrollment Coordinator

Auxiant • Cedar Rapids, IA

3h • Onsite

About The Position

Auxiant's mission is to be an Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results, guided by core values of Respect, Empowerment, Agility, and Leadership. The Enrollment Coordinator serves as a primary point of contact and resource for plan sponsors, providers, and internal customers.

Requirements

• Excellent written and oral communication skills
• Ability to make verbal presentations
• Ability to perform in a high pace working environment
• Ability to multi-tasks multiple processes
• Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel
• Ability to learn and effectively use insurance enrollment software
• Excellent organizational skills and the ability to pay attention to detail
• Excellent problem solving and analytical abilities
• High school graduation or equivalent

Nice To Haves

• 1-3 years’ experience in insurance services, business administration or related field
• Experience in health plan enrollment or an insurance or HMO related environment
• Previous customer service experience

Responsibilities

• Application processing all Enrollments/changes/terminations for current clients
• Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes
• Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately.
• Creating ID Cards via requests from members, clients. Auditing ID cards to ensure accuracy
• Create Certificate of Creditable Coverages when appropriate
• Processing Coordination of Benefits (COB) and updating QicLink appropriately how claims are to be processed (Primary or Secondary)
• Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees