Enrollment Coordinator

ArchCare • New York, NY

1d

About The Position

The Enrollment Coordinator plays a key role in supporting prospective members
through the Medicare, Medicaid, and PACE enrollment journey. This position
ensures every application is accurate, complete, and processed on time while
delivering a positive, service‑focused experience to participants, caregivers,
and referral partners. The role combines customer service, data accuracy,
regulatory compliance, and cross‑department collaboration to keep enrollment
operations running smoothly.

Requirements

• H.S Diploma

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Support prospective and active members by handling calls, inquiries, and referral intake with professionalism and care.
• Verify eligibility and process Medicare, Medicaid, and PACE enrollments accurately and on time.
• Maintain and update enrollment data across tracking systems, EMRs, and state/federal platforms.
• Collaborate with clinical teams, referral partners, and internal departments to ensure smooth onboarding.
• Uphold regulatory compliance while contributing to workflow improvements and operational efficiency.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED