ENROLLMENT COORDINATOR

NHA•San Diego, CA

13h

About The Position

To apply professional expertise, systems management and oversight into the ERSEA (Eligibility, Recruitment, Selection, Enrollment and Attendance) process, ensuring that the agency complies with all regulations per applicable Performance Standards and other regulations. Analyze, plan, and coordinate implementation of enrollment systems. Plan and provide training related to enrollment systems, ERSEA policies and procedures. Ensure monitoring, intra-agency collaboration and the effective tracking of enrollment services. Supervise and support application processors.

Requirements

Knowledge of:Office administrative and management performance standards; principles and practices of sound business communication; data entry concepts, practices, and procedures; correct English usage, including spelling, grammar and punctuation; NHA, rules, policies, and procedures, relating to the administration of NHA section; NHA’s personnel rules and regulations; advanced data processing principles and the use of word processing and computer equipment and software.
Ability to:Supervise Data Entry Technicians to insure unit objectives in a timely and quality manner; operate a computer terminal and/or computer using word processing, spreadsheet, database and other standard business software; type accurately at a speed necessary to meet the requirements of the position; organize, set priorities and exercise sound independent judgment within areas of responsibility; interpret, apply, explain and reach sound decisions in accordance with laws, regulations, rules and policies; train others in work processes and procedures; organize, research and maintain complex and extensive office files; compose correspondence from brief instructions; communicate clearly and effectively orally and in writing; prepare clear, accurate and concise records and reports; maintain sensitive and confidential information; use tact, discretion and diplomacy in dealing with sensitive situations and concerned people and customers; establish and maintain highly effective working relationships with officials, staff, the public and others encountered in the course of work.
Training & Experience: Associate or bachelor’s degree preferred with at least 3 years of relevant experience including a minimum of 1-year supervisory experience or an equivalent combination of experience and training.
A valid California Driver’s License.
Must meet and maintain state law and county licensing requirements regarding employment in a child care center including fingerprints, TB, and physical examination as well as provide proof of immunity to measles and pertussis, and must obtain an influenza vaccination, or provide a medical exemption.
Language Skills: Ability to effectively present information and respond to questions in English from groups of managers, clients, customers, and the public; demonstrated skills in written and oral communication.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability:Ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Nice To Haves

Associate or bachelor’s degree preferred

Responsibilities

Participate in the annual Self-Assessment and Community Assessment.
Provide analysis of the information and assist in planning efforts to determine program options, recruitment efforts and enrollment guidelines for HS/EHS
Provide input and solutions to develop, maintain and manage systems and procedures to track the eligibility, recruitment, selection, enrollment and attendance of children to comply with federal and state program regulations
Evaluate, design and monitor systems to process enrollment applications, including the determination of eligibility and selection criteria based on findings of the Community Assessment, and ensure that the HS/EHS ERSEA Selection Criteria receives appropriate governing body approval.
Monitor processes and procedures for recruiting and maintaining full enrollment.
Identify and implement program improvements as needed
Oversee the processing of applications for accuracy and timeliness
Develop, organize and monitor the implementation of the ERSEA Plan and Calendar
Ensure at a minimum, annual review and revision of the ERSEA Standard Operating Procedures (SOPs) and Service Plans.
Update as necessary to ensure clarity of processes in line with current trends and special circumstances
Participate in the Child File Annual Task Force to ensure ERSEA forms and processes are current, meet all terms of funding regulations, and are available in identified languages for target enrollment populations
Prepare and distribute timely reports and tracking regarding ERSEA updates. Verify ERSEA compliance and report findings to agency management
Maintain systems, database(GoEngage), eligibility files, etc, ensuring accuracy and confidentiality of data.
Audit GoEngage database system related to ERSEA to assure accurate recordkeeping and reporting
Responsible for reporting, maintenance and audit check of records related to CACFP eligibility
Ensure that the agency family tracking system (GoEngage) is congruent at all times with the Funded Enrollment Allocation and the OHS database (HSES) Head Start Enterprise System
Collaborate and coordinate with the State-funded child development program to assure that eligibility and enrollment compliance is met in each program
Work with the Disability Specialist to ensure the recruitment of children with special needs, and appropriate placement
Lead and advise committees of management staff and partner agency representatives to develop systems and procedures to effectively implement required ERSEA operations. Provide technical expertise as needed
Coordinate with agency Public Affairs Department in preparing recruitment mediums and venues
Work with Area staff to organize, coordinate and implement the Annual Recruitment Kick-off, and serve as the point person for technical expertise regarding ERSEA systems implementation
Collaborate with Area staff to organize and facilitate Professional Learning Communities respective of ERSEA regulations
Audit ERSEA practices for trends, and work with Training and Staff Development Department to provide ongoing ERSEA training opportunities during identified professional development days
Participate in the data collection and analysis of the annual Program Information Report (PIR) as it relates to ERSEA
Attend meetings and trainings as required
Oversee special projects as assigned
Perform other duties as determined by supervisor.