Enrollment Bursar Specialist (HEOa)
About The Position
The Bursar Specialist will report to the Bursar at The City College of New York. In addition to the CUNY Title Overview, this position will: Ensure Bursar operations adhere to CUNY Cash Accountability Policy and any related campus controls and procedures. Supervise the daily operations of all cashiering and related banking functions. Recruit, train and supervise cashiering staff and ensure their competency with CUNYfirst. Write and maintain operational manuals. Ensure exceptional customer service is delivered to students, faculty, and staff. Perform bank reconciliations, prepare bank deposits, and coordinate armored car pickup activity. Prepare daily cash reports, monitor cash collection activities and reconcile daily cashiering operations to CUNYfirst. Assist in disbursing payroll, financial aid replacement, and emergency loan checks. Explain tuition bills as needed for students. Administer processing of transactions such as cash/check/money-order transactions and mailed-in payments utilizing the CUNYfirst system. Oversees student refund processing: Resolving Title IV refund issues with Financial Aid Processing stop-payment requests for lost refund checks Reports fraud issues when refund checks are stolen in the mail Responsible for procurement activities related to goods, services, and/or equipment as needed. Receives, sorts and distributes mail; accepts and signs for package deliveries. Conducts internet and/or database research and performs basic systems queries to locate information related to department activities. Updates webpage as needed.
Requirements
- Bachelor's degree and four years' related experience are required.
Responsibilities
- Ensure Bursar operations adhere to CUNY Cash Accountability Policy and any related campus controls and procedures.
- Supervise the daily operations of all cashiering and related banking functions.
- Recruit, train and supervise cashiering staff and ensure their competency with CUNYfirst.
- Write and maintain operational manuals.
- Ensure exceptional customer service is delivered to students, faculty, and staff.
- Perform bank reconciliations, prepare bank deposits, and coordinate armored car pickup activity.
- Prepare daily cash reports, monitor cash collection activities and reconcile daily cashiering operations to CUNYfirst.
- Assist in disbursing payroll, financial aid replacement, and emergency loan checks.
- Explain tuition bills as needed for students.
- Administer processing of transactions such as cash/check/money-order transactions and mailed-in payments utilizing the CUNYfirst system.
- Oversees student refund processing: Resolving Title IV refund issues with Financial Aid, Processing stop-payment requests for lost refund checks, Reports fraud issues when refund checks are stolen in the mail
- Responsible for procurement activities related to goods, services, and/or equipment as needed.
- Receives, sorts and distributes mail; accepts and signs for package deliveries.
- Conducts internet and/or database research and performs basic systems queries to locate information related to department activities.
- Updates webpage as needed.
Benefits
- CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
- We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
- Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Number of Employees
1,001-5,000 employees
