Specific Responsibilities Assists the Bursar in billing students for their tuition and fees. Cash receipt all incoming payments and deposits to student accounts Manage the Tuition Insurance claims processing and account reconciliation. Manage Health Insurance waiver process and account reconciliation Oversee monthly tuition payment plan reconciliation. Process student refunds on weekly basis Backup point of contact for calls, emails, and walk-ins behind concierge. Assist with providing student account information to families during campus events Assist with entering adjustments to student accounts resulting from student withdrawals, leaves, dismissal, or graduation including the allocation of student deposits as needed Assist with collection of past due accounts including working with collection agencies on assignments and changes to account balances and return of accounts Assists students in solving tuition-related questions. Performs other related duties as assigned or requested. Qualifications Preferred: 2-year Associate’s Degree or related experience Extensive software expertise in Microsoft Office programs, with preference for candidates with familiarity of Colleague Student Information System An in-depth knowledge of, and passion for, the liberal arts Demonstrates commitment to diversity in the workplace and in the student population Excellent written and oral communication skills A collaborative and transparent approach to problem-solving A desire to join and foster a dynamic, transformative campus culture Ability to work nights and weekends on an as-needed basis Equal Employment Opportunity Statement Ursinus College is a selective, independent, co-educational, residential liberal arts college of approximately 1500 students located about 25 miles northwest of center city Philadelphia. With a diverse community of students, it is an expectation of all faculty to contribute to the inclusion, engagement, and success of all students. Ursinus is an EEO employer. Ursinus College does not discriminate on grounds of race, color, national origin, gender, sexual orientation, gender identity or expression, religion, age, creed, ancestry, veteran status, marital status, disability, or other classification protected by applicable law in the administration of any of its educational programs or activities or with respect to employment. E-Verify: Ursinus College participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. Employment is contingent upon completion of the Form I-9 and verification through E-Verify. This position may be offered at a different title or level, depending on the background, qualifications, and experience of the candidate selected.