Enrollment Assistant

Community Action Organization • Hillsboro, OR

7d

About The Position

Are you a compassionate and resourceful individual dedicated to helping families thrive? We're seeking an Enrollment Assistant to play a key role in supporting children and families by managing enrollment, eligibility, and data systems for Head Start and Early Head Start programs. This position combines strong administrative expertise, community collaboration, and compliance-focused work to ensure families are served efficiently, respectfully, and in accordance with federal and state standards.

Requirements

• Minimum of a High School Diploma/equivalent with some college coursework or skill certifications in a related field in addition to at least three years of administrative support experience providing complex support to projects and/or upper management personnel in a non-profit or non-manufacturing environment. An equivalent combination of education and experience may be considered.
• Advanced level of proficiency in technology tools such as Microsoft Office applications, databases, spreadsheets (including formulas and tables), charting, etc.
• Excellent verbal and written communication skills.
• Bilingual English/Spanish written and verbal.
• Must be able to successfully pass applicable background and Oregon Central Background Registry checks prior to new hire processing and beginning actual employment.
• Requires a valid Oregon driver's license, proof of auto insurance for private vehicle, and access to reliable transportation.

Nice To Haves

• Associate degree or higher.
• Experience with and/or knowledge of social service systems or non-profit organizations.

Responsibilities

• Provide daily administrative support to ERSEA Supervisor by providing prompt, accurate and effective administrative support including, but not limited to, composing, and sending written and electronic correspondence in an accurate and timely manner, routing telephone calls and performing word processing functions.
• Conduct eligibility interviews with participants to ensure complete and correct information on the Head Start Application.
• Perform data entry and information management in Child Plus, Service Point and Google Sheets.
• Document all communication regarding application in the participant record.
• Maintain waitlists for accurate selection of participants.
• Attend recruitment events as assigned.

Benefits

• Comprehensive insurance benefits, including free dental and 90% of your medical premiums covered by the employer for single coverage plans
• Bilingual Pay Program
• 403(b) Retirement Plan with 3% employer match
• Generous time off benefits with paid vacation, paid sick days, and 13 holidays!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 51-100 employees