Enrollment and Student Services Success Specialist

MAINE COMMUNITY COLLEGE SYSTEM • Evans, GA

4d

About The Position

Enrollment and Student Services Success Specialist Full-time Washington County Community College is seeking a dynamic, student-focused professional with a strong work ethic to join our Enrollment Management and Student Services Department as an Enrollment and Student Services Success Specialist. In this pivotal role, you will guide students on their academic journeys by delivering holistic advising services designed to support student success from the moment of enrollment. You’ll help students create personalized academic and career plans, explore educational pathways, and navigate key college resources—from program requirements and enrollment policies to financial counseling and transfer guidance. Key responsibilities include: conducting ongoing, one-on-one advising sessions (in-person and virtual) for all incoming matriculated students; assessing student readiness for college-level work using multiple measures placement tools; educating new students on how to access and utilize online college resources, including the student portal; promoting college programs and services through strategic advertising and social media engagement. The ideal candidate will be a proactive communicator, tech-savvy advisor, and enthusiastic collaborator who is passionate about helping students succeed in college and beyond.

Requirements

• A bachelor’s degree is required, along with at least two years of recent experience in higher education.
• Demonstrated knowledge of and hands-on experience with student success strategies and best practices.
• Strong interpersonal, written, and presentation skills are essential.

Nice To Haves

• A master’s degree, preferably with four years of recent experience at a community college.
• Background in student success programming and/or instruction, with a deep understanding of academic learning communities and their impact on student outcomes.
• Proven ability to work collaboratively with faculty, staff, and institutional stakeholders to support student achievement.

Responsibilities

• conducting ongoing, one-on-one advising sessions (in-person and virtual) for all incoming matriculated students
• assessing student readiness for college-level work using multiple measures placement tools
• educating new students on how to access and utilize online college resources, including the student portal
• promoting college programs and services through strategic advertising and social media engagement

Benefits

• Employer paid health, dental and life insurance for employees (spouse/domestic partner/dependent coverage also available)
• vision insurance
• choice between Maine Public Employees Retirement System or TIAA CREF in lieu of social security
• generous sick/personal time allowances
• professional development
• free tuition within the MCCS for employee, spouse, and qualifying dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level