Enrollment and Billing Specialist

UnitedHealth Group • Lexington, KY

12h • Onsite

About The Position

UMR, UnitedHealthcare’s third-party administrator (TPA) solution, is the nation’s largest TPA. The company aims to create higher quality care, lower costs, and greater access to health care by providing consumer-oriented health benefit plans to millions of people. This role offers opportunities for career development and advancement within UMR due to record-breaking growth. As an Enrollment and Billing Specialist, you will be responsible for administering union-sponsored benefits, including health and welfare and pension plans. Your duties will include verifying participant eligibility, responding to inquiries, preparing correspondence for members and employers, processing contributions and monthly checks, and reconciling reports to resolve discrepancies. This role requires strong analytical skills, proficiency in PC applications and Excel, and a commitment to improving processes for greater efficiency and quality. This position is full time (40 hours / week), Monday - Friday, with normal business hours of 8:00 am - 5:00 pm EST, and may require occasional overtime. The office is located at 230 Lexington Green, Suite 400, Lexington, KY 40503.

Requirements

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience working with billing reconciliation, posting deposits, and accounts receivable
• 1+ years of experience in an office setting using the telephone and computer as the primary instruments for analyzing and solving customer problems and inquiries
• Experience with using Microsoft Excel (ability to create, edit, save, send, sort, filter, enter data, and use basic formulas in spreadsheets)
• Experience with Microsoft Windows, including mouse and keyboard skills (data entry, open documents, save documents) including the ability to learn new and complex computer system applications
• Ability to work on-site at the office located at 230 Lexington Green, Suite 400, Lexington, KY 40503
• Must reside within 90 miles of the office location 230 Lexington Green, Suite 400, Lexington, KY 40503
• Ability to work full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime.

Nice To Haves

• Experience in finance / accounting area
• Experience with using Eligibility software
• Experience of Taft - Hartley OR Union Benefit Administration
• Experience with reconciling bank accounts
• Experience working with ERISA Compliant Benefit Funds
• Experience working with healthcare insurance enrollment / eligibility

Responsibilities

• Administration of Union-Sponsored Benefits, including health and welfare, pension and others
• Collection of data from participants to determine eligibility
• Answer questions via telephone and email to convey information regarding the provisions of the pension and health and welfare plans.
• Create various types of members or employer correspondence including letters and emails.
• Collection and data entry of participant hours worked and contribution amounts.
• Handle processing of monthly check processing and mailing
• Analytical and Researching techniques.
• Reconcile reports and payment discrepancies, analyze transactional data
• Perform basic clerical functions with proficient PC and Excel Skill
• Initiate and assist with developments/changes to increase or change quality and productivity.

Benefits

• competitive base pay
• a full and comprehensive benefit program
• performance rewards
• management team who demonstrates their commitment to your success
• Paid Time Off which you start to accrue with your first pay period
• 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED